Chilliwack Volkswagen

Great customer service. Quik repaired (1 hour or so). Took care of the tap charger of my car professionally and resolved the issue. Volkswagen Chilliwack is a very nice pla Quik repaired (1 hour or so). Took care of the tap charger of my car professionally and resolved the issue. Volkswagen Chilliwack is a very nice place to be, welcoming atmosphere with friendly people. On top of that, customers can enjoy a fresh tasty coffee while waiting for service to be completed! More

So helpful abd friendly. Always welcoming. Dealership is immaculate. Usually can get a quick appointment without a long wait Always welcoming. Dealership is immaculate. Usually can get a quick appointment without a long wait More

Polite and kind staff I rally appreciate and good dealing with customers. I pick my car at right time . with customers. I pick my car at right time . More

Wian Van Jaarsveld working at service department was amazing Always willing to go the extra mile to make my experience with VW pleasant He was very professional and kind to me This makes me want to go b amazing Always willing to go the extra mile to make my experience with VW pleasant He was very professional and kind to me This makes me want to go back to VW Chilliwack all the time He is a really good contact to have at service department Chilliwack More

Service department always has excuses. Usually takes 2-3 visits to resolve any issues. Never on time with estimates and usually try charging me for things that should be covered under warr Usually takes 2-3 visits to resolve any issues. Never on time with estimates and usually try charging me for things that should be covered under warranty. Was promised compensation for the last issue we had, but picked up my vehicle and none was offered. Vehicles used to always come back cleaned and washed and now this is not done. Really disappointed in where this dealership is headed. Showed early promise when we bought our first vehicle. But now it seems to be a new crew in there every time we go in for a service. More

Took vehicle in for recall service. Friendly staff no issues. They arranged for an Uber to take me home. The service was done. None of the typical dealer service writer xx about an Friendly staff no issues. They arranged for an Uber to take me home. The service was done. None of the typical dealer service writer xx about an up sell. I appreciated that. More

I feel a little bummed in the sense of spending close to 700 dollars for an oil change and 1000 on a heater motor. There could have been a courtesy car wash or maybe a vacuum. That used to be the norm bac 700 dollars for an oil change and 1000 on a heater motor. There could have been a courtesy car wash or maybe a vacuum. That used to be the norm back in the day. Guess not anymore. It’s the small things and attention to detail that leave an impression. Did they get the job done? Yes. Do I feel valued and taken care of as a customer? No. More

Continues to provide an excellent, courteous and professional service. A pleasure to deal with them. professional service. A pleasure to deal with them. More

It was a recall on my ID4 - VW Chilliwack couldn’t do it, so I has to go to I VW Abbotsford. it, so I has to go to I VW Abbotsford. More

Very pleasant experience and I was finished earlier than expected. Everything on the list was preformed and the car received a green rating. Therefore no extra work was needed expected. Everything on the list was preformed and the car received a green rating. Therefore no extra work was needed More