Chilliwack Volkswagen

Beyond excellent Within 24 hours, Chris Preston, manager, found the car I wanted and the budget I had asked. Customer service par excellent. From the cup of coffee en Within 24 hours, Chris Preston, manager, found the car I wanted and the budget I had asked. Customer service par excellent. From the cup of coffee entering the dealership to August Schultz's clear overview of the car. Without a doubt, the best service that I have ever received. More

Can do Excellent service, from phone call to shaking hands and giving you the keys. We asked for specific requirements to make any deal work. These were diff Excellent service, from phone call to shaking hands and giving you the keys. We asked for specific requirements to make any deal work. These were difficult requirements, and they not only were able to do this, they gave additional options. 100% satisfied, and 100% will come back when for another vehicle. Thank you John and Bill. More

Beyond excellent service Evan and his extremely professional team came to our aid, just before closing time, and went way beyond the call of duty to ensure we could drive away Evan and his extremely professional team came to our aid, just before closing time, and went way beyond the call of duty to ensure we could drive away safely. Thank you, can't say enough about this dealership. More

My beautiful 2015 Passat A huge thank you to Chris for all his efforts in bringing this deal to life as well as Bill for his Amazing service! Beautiful car! Highly recommend h A huge thank you to Chris for all his efforts in bringing this deal to life as well as Bill for his Amazing service! Beautiful car! Highly recommend him! More

repose to my 1st review After vw saw my review it took them lesa than half an hour to make contact to address my concerns , they were apologetic with the issues I had when I After vw saw my review it took them lesa than half an hour to make contact to address my concerns , they were apologetic with the issues I had when I called the 1st time. They gave me a courtesy car and took my car into the shop to inspect it for the noise it was making and they also fixed the issue it had with having no rear view camera or back up lights , they kept in touch to let me know what was happening and what they were finding. More

Extremely Helpfull This was our first stop in a day of vehicle shopping, and it was also our only stop. Bill and Dylan were able to find us the perfect mini-van right in This was our first stop in a day of vehicle shopping, and it was also our only stop. Bill and Dylan were able to find us the perfect mini-van right in their lot! Bill did an amazing job getting us a great deal and also getting us our financing just right. More

Recommended I had excellent customer service from start to finish. August was very knowledgeable about the vehicles and was easy to work with and Bill worked very I had excellent customer service from start to finish. August was very knowledgeable about the vehicles and was easy to work with and Bill worked very hard to get me the best value possible. I purchasd a great car for great price More

worst customer service ever! !!!! They only care before you buy or lease from then.....once you sign on the dotted line customer satisfaction is down the toilet, ihave had more than 1 They only care before you buy or lease from then.....once you sign on the dotted line customer satisfaction is down the toilet, ihave had more than 1 bad experience with their customer service and satisfaction.....always getting lame excuses and when you express your concern over safety of your vehicle they still don't care. .....asking me if I went to abby vw where I purchased from......like I am going to drive my 2015 jetta down the highway when all I hear is a screeching metal on metal ear piercing screaching noise coming from my car.....NOT....and being told it's a rock in the undercarriage. ....they could care less about my safety or concerns......worst dealership and worst customer service ever and from other ppl in the community I am not the only one who thinks this More

Awesome work from VW Chilliwack Although there were a few issues with the order of my Golf R as a result of a change in management, the team at Chilliwack VW did a great job to fix i Although there were a few issues with the order of my Golf R as a result of a change in management, the team at Chilliwack VW did a great job to fix it and make things work. In specific, Chris Preston and August Schulz did a great job getting me my dream car. Thanks guys! More

KNOWLEDGEBLE AND HELPFUL staff (August Schulz was great) August was very helpful going over both Tiguan and Touareg. Answered any question we had for him. Liked the fact that we did not feel pressured to buy August was very helpful going over both Tiguan and Touareg. Answered any question we had for him. Liked the fact that we did not feel pressured to buy immediately. Chris, August and Stefani more than went out of their way to satisfy our needs. Awesome experience!!!! More