Chilliwack Volkswagen

Awesome sales rep! Keenan is friendly, energetic, a good listener, knowledgeable, and easy going. It was a delight to work with him in test-driving vehicles. I would d Keenan is friendly, energetic, a good listener, knowledgeable, and easy going. It was a delight to work with him in test-driving vehicles. I would definitely recommend him to anyone searching for a vehicle. More

Wonderful experience with Volkswagen I have given Ryan the 5 star rating because he knew what he was talking about and went over the vehicles he showed both my spouse and I in detail. He I have given Ryan the 5 star rating because he knew what he was talking about and went over the vehicles he showed both my spouse and I in detail. He was professional and made our experience quick and easy! More

Absolutely amazing!! This was my first experience with Volkswagen and I have to say I was blown away, not only by the vehicles but also by the staff. The Volkswagen Jetta This was my first experience with Volkswagen and I have to say I was blown away, not only by the vehicles but also by the staff. The Volkswagen Jetta I test drove (then later bought) was so much fun to drive! Ryan McClary definitely made the whole experience of buying a car as stress free as possible. He was incredibly knowledgeable about every vehicle we looked at, then he recommended the Jetta and I loved it! It was a great experience, 10/10, if you need a new or used car definitely go see Ryan! More

Painless and pleasant Keenan made sure that I found a vehicle in my price range and made finding the right car easy. Keenan was very informative without being pushy. He was Keenan made sure that I found a vehicle in my price range and made finding the right car easy. Keenan was very informative without being pushy. He was patient and spent lots of time with me to ensure that I was happy and comfortable with my decision before I bought, as well as spending time explaining how things worked in the car after I bought it. I bought my last car 16 years ago, so few things have changed. More

Above and beyond customer service! From the moment we arrived, the customer service way outstanding. We found the exact vehicle we were looking, for a fantastic price, but mostly surpri From the moment we arrived, the customer service way outstanding. We found the exact vehicle we were looking, for a fantastic price, but mostly surprisingly, was how much we still talk about the service we received. Brandon was great, even before heading to the dealership. He sent me all the information over the phone about the specific vehicle so that I didn't have to waste my time with a drive. All the information came back great, we wanted to view it. Didn't realize it over the phone, but Brandon is a slightly new salesman however the manager of the branch work with him as well throughout our sale which made us feel at ease. However, when it came to the test drive, Brandon was fantastic on his own. Brandon knew almost everything about this vehicle: history, how it drove, and how to work the features. This was especially pleasantly surprising given the fact that it was a Honda and he was from a Volkswagen dealership. We had previously encountered a salesman at a Honda dealership not knowing anything about the Honda we drove then so that fact that Brandon was able to confidently answer our questions was fantastic! I have already,and will do so more in the future, recommended to family/friends to go to that Volkswagen dealership. Fantastic! More

Very Helpful Very pleased with the customer service provided by both Keenan & Bill. Keenan especially since he went out of his way to accommodate us for some issue Very pleased with the customer service provided by both Keenan & Bill. Keenan especially since he went out of his way to accommodate us for some issues we were experiencing on more than one occasion. There were a few hiccups along the way but both Keenan & Bill were diligent in making sure we were 100% satisfied with our purchase. Its an experience like that, that will bring us back next year to buy another vehicle from them. Thank you Olga/Shane More

Poor Service I initially brought my 2018 Tiguan Highline in for issues with parking break, and found that there was a recall on rear shock on vehicle, and that it I initially brought my 2018 Tiguan Highline in for issues with parking break, and found that there was a recall on rear shock on vehicle, and that it had to be taken off the road. I was given a rental (which was a base model, no blue tooth, cloth interior ect). 3 weeks after dropping my vehicle off at Chilliwack VW I get a phone call saying that the recall repair was done, and that they noticed problems with my parking break (which is why I brought it there in the first place). However, there are no parts for it in Canada so they need to order them off the factory line in Germany which will take one to two more weeks. If the parking break issues was investigated when I dropped it off, the parts would have been here by now, instead of me making payments on a vehicle I can't drive for over a month now! More

Great Sales Came in looking for a good deal , found a great deal and a great saleman Brandon. My wife is extremely happy, They made us feel very comfortable with Came in looking for a good deal , found a great deal and a great saleman Brandon. My wife is extremely happy, They made us feel very comfortable with no heavy sales pressure. Thanks Brandon More

Amazing Great, worked with me explaining everything the hole time. I gave them a budget and told them what I wanted and they found me a car that fit and was c Great, worked with me explaining everything the hole time. I gave them a budget and told them what I wanted and they found me a car that fit and was cheaper then my Max budget More

Straight forward and easy. Spent the morning at VW buying a used Jetta had a good experience. Staff was easy to deal with. They helped me run around to the bank and were in dept Spent the morning at VW buying a used Jetta had a good experience. Staff was easy to deal with. They helped me run around to the bank and were in depth with all warrenties and anything I might need. More