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Chilliwack Volkswagen

Chilliwack, BC

4.4
845 Reviews

44621 Yale Rd

Chilliwack, BC

V2R 4H2

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Showing 845 reviews

January 06, 2019

Smooth Car trading/buying experience We didnt feel pushed into anything and this dealership was quickly able to agree to a fair deal for us. Lots of thorough explaining on details with th More

by MSC
Recommend Dealer
Yes
Employees Worked With
Ryan McClary, Roxy Kidd
January 05, 2019

Took my nice car and gave me garbage. Please do not go to Chilliwack Volkswagen for anything. They assured me that the traded car will not have any issues after small repairs. I did the re More

by Tarun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Preston, Ryan McClary
December 31, 2018

Never buy a car from this guy I was looking for a vehicle to buy from other province, and the deal from this dealership looks okay, so I offered what I want and asked Dylan to go t More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Lambert
Jan 11, 2019 -

Chilliwack Volkswagen responded

The Dealership Management team became concerned that we were dealing with an attempted scam when the customer insisted that we e-transfer him $10,000 cash back before we completed the deal. When we contacted the financial institution regarding a possible stolen credit card that was used for the deposit we were told that the card used was not issued to the person we were dealing with. We refunded the deposit after the financial institution's security team verified that refunding the funds would not adversely affect the dealership.

Jan 11, 2019 -

Joseph responded

if you read carefully with the offer we sent, regards to the $10,000 cash back through e-transfer, we were asking it for right after the deal, so we don't need to cash the cheque. we were not asking for the cash before the deal was completed. I guess we all had misunderstanding. And about the deposit, Dylan took my information though the email and took my card number over the phone. He should know who he were talking to. He knew that my friend is not with me, and even if he didn't know, then he shouldn't took the money out from the card before he clarify all the info. This is his fault

December 29, 2018

Amazing buying experience! Brandon and the people at Chilliwack Volkswagen were amazing to work with. They got us what we wanted, at the price we wanted and were very fair and e More

by Tanjyot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston, Brandon Kaufmann
December 27, 2018

Next level service from sales department Ryan provided personalised attention and worked hard to showcase the features of the vehicle I purchased, including filming short videos and emailing More

by JettyMama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kidd, Chris Preston, Ryan McClary
December 23, 2018

Thank you Chilliwack VW This has got to be the best experience in purchasing a vehicle ever. You walk in the door and it’s welcoming and receptive. Rory (the dog) made me f More

by Deanna13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston, Brandon Kaufmann, Vishal Kalia
December 19, 2018

Very helpful We were hoping for new but got very close to that. They did the very best they could to help in our situation and we look forward to returning in a ye More

by Jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kidd, Brandon Kaufmann
December 16, 2018

Great fast service Easy to work with and willing to go the extra mile. Explained all the features of the vehicle very well with my wife and helped throughout the process More

by Curtb1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston, Ryan McClary
December 11, 2018

I bought my first brand new Volkswagen I've always wanted a new Jetta! I was able to get into the exact car that I wanted, for the payment I wanted! I bought a 2017 Jetta! More

by BrandonK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kaufmann
December 11, 2018

2019 Jetta Ryan, Chris the rest of the hard working team at Chilliwack Volkswagen. Outstanding job, great price none of the cloak and dagger car sales you may be More

by Canty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Preston, Ryan McClary, Vishal Kalia
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