Carters GM NorthShore

Mess up by appt person originally but service adviser Oliver fixed the issue and was excellent in helping me with my needs and provide all the help to satisfy my experience! Oliver fixed the issue and was excellent in helping me with my needs and provide all the help to satisfy my experience! More

Making the appointment for the service took like 4 tel attempts as the calls went to the proper section but nobody answered them. The service was good but you sent me a rebate for the oil change via email attempts as the calls went to the proper section but nobody answered them. The service was good but you sent me a rebate for the oil change via email and you did not have it in the system so when I mentioned it to your front desk person, she had opened the order already and was a little upset because she had to modify the order with her supervisor, but she never asked me if I had an offer nor she offered me the discount when opening the order, Other than that the service was very good. More

The service admin fellow named Gary was excellent. He was professional and thorough plus he knew how to connect with me. Vehicle came out fixed and super efficiently as well. He was professional and thorough plus he knew how to connect with me. Vehicle came out fixed and super efficiently as well. More

Service was excellent. Service advisors a pleasure to deal with. The courtesy shuttle is very much appreciated. Service advisors a pleasure to deal with. The courtesy shuttle is very much appreciated. More

I am happy with GM service! As always, they are cordial, quick, and efficient. They are transparent with prices and go the extra mile to keep my vehicle in tip top shape! Their As always, they are cordial, quick, and efficient. They are transparent with prices and go the extra mile to keep my vehicle in tip top shape! Their shuttle service is a god-send! It is wonderful to get dropped off and picked up from work by their shuttle to get my vehicle when it’s ready. That makes the process so much easier! More

This dealership is very friendly and honest with straight up answers Always reachable and knowledgeable to answer any questions up answers Always reachable and knowledgeable to answer any questions More

An excellent dealership. They made my buying a new car a really wonderful, happy experience and all went above and beyond for me. They made my buying a new car a really wonderful, happy experience and all went above and beyond for me. More

Service was on a complicated issue, and the service team and tech were on it and able to rectify the issue. and tech were on it and able to rectify the issue. More

The team was very helping and understood my need and was welcomed back as I once used to get my cars serviced many years ago. welcomed back as I once used to get my cars serviced many years ago. More

Garret in service is great! Very helpful and knowledgeable. He is also personable, honest and reliable. His integrity makes me feel comfortable. Very helpful and knowledgeable. He is also personable, honest and reliable. His integrity makes me feel comfortable. More