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Carters GM NorthShore
Vancouver, BC
98 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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98 Reviews of Carters GM NorthShore
February 03, 2018
Very professional and helpful Service staff person was efficient, friendly, helpful and worked hard to get things done quickly. All of the service staff at Carter GM in North Van Service staff person was efficient, friendly, helpful and worked hard to get things done quickly. All of the service staff at Carter GM in North Van have been excellent More
by Rhonda
Employees Worked With
Oliver Dietrich
November 29, 2017
Truck shopping Lawrence is a friendly straight talking salesperson. No nonsense. Listened to what I wanted and found the right vehicle. Yuri his sales mangafer als Lawrence is a friendly straight talking salesperson. No nonsense. Listened to what I wanted and found the right vehicle. Yuri his sales mangafer also low key and easy to deal with. More
by Robin
Employees Worked With
Lawrence. Yuri
November 27, 2017
Very Professional The service department is always very friendly and efficient. Treat me very well and always have things done on time. The workmanship is excellent whi The service department is always very friendly and efficient. Treat me very well and always have things done on time. The workmanship is excellent which gives me confidence vehicle. More
by Traveler
Employees Worked With
Garret
November 16, 2017
SERVICE TEAM GOLD STAR I feel right at home with Mike and the guys there. Very patient and helpful with even the smallest issue. The driver program for pick up and drop of I feel right at home with Mike and the guys there. Very patient and helpful with even the smallest issue. The driver program for pick up and drop off is also great. Over all exceptionally friendly and efficient group. Makes me feel secure that my Equinox is up to date and road ready. More
by SR 888
Employees Worked With
Mike, Oliver, Garret
October 09, 2017
Two happy customer! From the moment my wife and I walked into the dealership to driving home in our new car, everything was done by the staff to make us feel welcome and From the moment my wife and I walked into the dealership to driving home in our new car, everything was done by the staff to make us feel welcome and that our business was appreciated. Especially we would like to thank Mary-Ann who welcomed us in a very professional and friendly manner. If there is one thing I cannot stand, then it's a pushy salesperson. That would make me want to leave a store immediately; however, dealing with Mary-Ann was a great experience because she was kind and knowledgeable. But also the other people we talked to at the dealership were very nice and helpful. And that is what I call excellent customer service. So if anyone is looking to buy a new car, I can really recommend this dealership. More
by Marko
Employees Worked With
Mary-Ann, Lawrence
September 13, 2017
excellent workmanship. Always on time. Was never disappointed. Always friendly service, on time. I can recommend your dealership any time. I will continue to use your service for my GM vehi Was never disappointed. Always friendly service, on time. I can recommend your dealership any time. I will continue to use your service for my GM vehicle. More
by Steve Bella -Stebex Hardwood Floors
Employees Worked With
Garret, Mike, Oliver,and some more (do not remember names)
September 13, 2017
CS review Excellent overall service in all aspects. Quick, responsive and courteous. Very friendly. Obtained a car for me and reviewed its features. Answered a Excellent overall service in all aspects. Quick, responsive and courteous. Very friendly. Obtained a car for me and reviewed its features. Answered all of my questions regarding the service issue. More
by Richard Cassels
Employees Worked With
Mike McIntosh
September 12, 2017
Best Dearship Excellent friendly service as always. Always greeted and remembered and thanked for service. Promise times are realistic even though very busy in the Excellent friendly service as always. Always greeted and remembered and thanked for service. Promise times are realistic even though very busy in the morning, the shuttle driver did his best to get everyone out and back as soon as possible. More
by GMC Sierra
Employees Worked With
Garret
August 09, 2017
Awesome experience at Carter GM North Van! We purchased our previous vehicle at Carter Burnaby. I had not planned on purchasing the Truck I went to North Van to look at, but after dealing with We purchased our previous vehicle at Carter Burnaby. I had not planned on purchasing the Truck I went to North Van to look at, but after dealing with our salesman Laurence, I was swayed to buy it there. He showed us everything about the truck we could ever want to know about. The young guy at the Burnaby location had no idea what he was selling. And the atmosphere, showroom and offices in North Van are so much more open and enviting. No hallways and hidden offices. The Boss, Yuri, was right there in plain sight and available anytime we needed him. Heather in finance was extremely friendly and helpful, and knew everthing as well. None of this waiting for answers from rookies!! Sure glad we went there. Such a pleasure to deal with the whole crew!! More
by silverado2017
Employees Worked With
Yuri, Laurence, Heather, Martin
August 08, 2017
Good service Always on time and repairs completed efficiently. Excellent communication and personalities of Service Writers is good. Condition of vehicle when f Always on time and repairs completed efficiently. Excellent communication and personalities of Service Writers is good. Condition of vehicle when finished is always clean. Appreciate any recommendations that are made as to future work needed. More
by Jocelyne
Employees Worked With
Service desk
