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Carters GM NorthShore

Vancouver, BC

4.7
141 Reviews
Call Dealership (604) 987-5231

800 Automall Dr

Vancouver, BC

V7P 3R8

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141 Reviews of Carters GM NorthShore

February 03, 2026

Thank you to Alex at Carter Motors North Shore for his clear explanations of all the options in the CT5 Cadillac which I had spotted on Facebook! Negotiation was done amicably until we reached a satisfact More

by Tkbirdie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex was our sales person
Report | Print
February 02, 2026

Very courteous helpful and speedy service with efficient and friendly shuttle . turn around time very fast More

by zwimpferfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Leniuk
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the kind feedback. We’re glad to hear you experienced courteous, efficient service and a fast turnaround, and that our shuttle team was able to support you as well. We truly appreciate your time in sharing this. Sincerely, Eric Mitchell (General Manager).

February 02, 2026

I had my 2025 Tahoe serviced and the experience was excellent from start to finish. From the initial call and service reminder to the easy pickup and the thorough explanation of the work completed, eve More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the excellent review, Dave! We’re pleased to hear your Tahoe service experience was smooth from start to finish and that our team delivered clear communication and professional care throughout. We truly appreciate your trust. Respectfully, Eric Mitchell (General Manager).

February 02, 2026

Great service, no need to shop around. There’s always some one to assist when you need it. More

by D.craighead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Egor and yuri
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your positive sentiments! We’re very grateful for your confidence in our team and are pleased to know you consistently feel supported whenever you visit. Sincerely, Eric Mitchell (General Manager).

February 01, 2026

Quick to get car in for inspection and tune up. Thank you Satisfied and happy. Happy to have car cleaned as well More

by Jenjen6727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and cant remember first guy
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for taking the time to share your recent experience, Jen! We’re happy to hear everything was completed efficiently and that you were satisfied with both the service and the vehicle cleaning. We appreciate your support. Sincerely, Eric Mitchell (General Manager).

January 31, 2026

Good service Good people Informative when and how long vehicle will be in service bay More

by Strohwoodworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for the opportunity to serve you! We’re glad you found our team informative and that communication around timing and service met your expectations. We appreciate the opportunity to assist you. Respectfully, Eric Mitchell (General Manager).

January 29, 2026

Everyone was pleasant, car came back spotless , it’s driving fine , I am enjoying it. Cheers More

by val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your kind words, Val. We’re pleased to hear your vehicle was returned spotless and driving well—and even more so that you’re enjoying it. Cheers, and thank you for choosing us. Sincerely, Eric Mitchell (General Manager).

January 29, 2026

Great service, very friendly and helpful. Free shuttle during service appointments is a great bonus, as well as receiving your car back cleaned. More

by Corinna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, Oliver
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your positive feedback, Corinna. We’re very happy that you enjoyed our riendly service, complimentary shuttle, and the added touch of having your vehicle returned cleaned. We appreciate your support. Sincerely, Eric Mitchell (General Manager).

January 29, 2026

Chris was excellent, very clear communication around timing, work to be done, where to leave vehicle and how to pick it up. All went like clockwork, very impressed. More

by Kit.McLean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your great review, Kit! We’re pleased to hear Chris provided clear communication and that everything went smoothly from drop-off to pickup. We’ll be sure to share your feedback with him. Respectfully, Eric Mitchell (General Manager).

January 29, 2026

Always good job. Every body works in Nortshore GM is committed to the job and services. I haven't seen an issue with this dealership services. More

by s.shahlaee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mcintash
Report | Print
Feb 02, 2026 -

Carters GM NorthShore responded

Thank you for your continued trust and kind words. We’re proud of our service team’s commitment and are grateful for your ongoing confidence in Carter GM Northshore. Sincerely, Eric Mitchell (General Manager). Sincerely, Eric Mitchell (General Manager).

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