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Carters GM NorthShore

Vancouver, BC

4.7
130 Reviews

800 Automall Dr

Vancouver, BC

V7P 3R8

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130 Reviews of Carters GM NorthShore

February 20, 2018

Everything explained before any work was done. The service was explained and then I was given a call to tell me exactly what was needed and the cost. The shuttle service was very handy. More

by Cartahoe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Kenny
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for taking the time to share your experience. Clear communication and transparency are important to us, and we’re pleased to hear the process—and shuttle service—made your visit more convenient. We appreciate your feedback. Sincerely, Eric Mitchell (General Manager).

February 08, 2018

Malibu Everything was perfect, Ninno Decotiis was very professional and very friendly. The service was really fast and professional. I was very happy. I lik More

by Istracsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ninno Decotiis
Jan 09, 2026 -

Carters GM NorthShore responded

Congratulations on your new Malibu, and thank you for the great review! We’re delighted to hear Ninno provided such a friendly and professional experience. Enjoy your new vehicle, and welcome to the Carter family. Respectfully, Eric Mitchell (General Manager).

February 03, 2018

Very professional and helpful Service staff person was efficient, friendly, helpful and worked hard to get things done quickly. All of the service staff at Carter GM in North Van More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Dietrich
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you, Rhonda. We’re happy to hear our service team delivered a professional, efficient experience. Oliver and the rest of the team will appreciate your kind words. Sincerely, Eric Mitchell (General Manager).

November 29, 2017

Truck shopping Lawrence is a friendly straight talking salesperson. No nonsense. Listened to what I wanted and found the right vehicle. Yuri his sales mangafer als More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence. Yuri
Jan 09, 2026 -

Carters GM NorthShore responded

Thank you for sharing your truck-shopping experience, Robin! We’re pleased to hear Lawrence and Yuri made the process such a positive experience for you. We appreciate your business and hope you’re enjoying your new vehicle. Respectfully, Eric Mitchell (General Manager).

November 27, 2017

Very Professional The service department is always very friendly and efficient. Treat me very well and always have things done on time. The workmanship is excellent whi More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret
November 17, 2017

SERVICE TEAM GOLD STAR I feel right at home with Mike and the guys there. Very patient and helpful with even the smallest issue. The driver program for pick up and drop of More

by SR 888
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike, Oliver, Garret
October 09, 2017

Two happy customer! From the moment my wife and I walked into the dealership to driving home in our new car, everything was done by the staff to make us feel welcome and More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary-Ann, Lawrence
September 14, 2017

excellent workmanship. Always on time. Was never disappointed. Always friendly service, on time. I can recommend your dealership any time. I will continue to use your service for my GM vehi More

by Steve Bella -Stebex Hardwood Floors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret, Mike, Oliver,and some more (do not remember names)
September 13, 2017

CS review Excellent overall service in all aspects. Quick, responsive and courteous. Very friendly. Obtained a car for me and reviewed its features. Answered a More

by Richard Cassels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McIntosh
September 12, 2017

Best Dearship Excellent friendly service as always. Always greeted and remembered and thanked for service. Promise times are realistic even though very busy in the More

by GMC Sierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret
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