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Carters GM NorthShore

Vancouver, BC

4.7
145 Reviews
Call Dealership (604) 987-5231

800 Automall Dr

Vancouver, BC

V7P 3R8

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145 Reviews of Carters GM NorthShore

March 19, 2026

Carter dealership in North Vancouver has a very friendly and professional staff. Great service. I recommend. More

by Avi.r800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret
Report | Print
March 19, 2026

They are so good and kind to helping people in their communities.it look like very nice. More

by alikalaki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you so much for your kind words! We truly appreciate your recognition of our team and the effort we put into supporting our community. It means a lot to us to know that comes through in your experience. Respectfully, Eric Mitchell (General Manager).

March 19, 2026

Staff is always friendly informative and helpful. They make one feel at home and always go the extra mile. More

by Janicedeluca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for the opportunity to earn your business, Janice! We’re so glad to hear about your positive experience with us. Creating a friendly, informative, and comfortable experience is exactly what we strive for, and it’s wonderful to know we’re delivering on that. We look forward to welcoming you back again in the future. Sincerely, Eric Mitchell (General Manager).

March 16, 2026

A friendly bunch — always helpful, patient. Everyone in service is great to deal with starting with the appointment desk, right thru to the front desk reception. More

by vrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sayle
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for the opportunity to serve you! We’re so glad to hear that our service team provided a friendly, patient, and helpful experience from start to finish. We’ll be sure to share your feedback with the entire team—it means a lot to us. Respectfully, Eric Mitchell (General Manager).

March 16, 2026

Fantastic service staff and a very friendly environment. I was able to walk in and leave the same day with the perfect vehicle More

by Joshnjardine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Proctor
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for sharing your recent experience at Carter GM Northshore. We’re thrilled to hear you had such a fantastic experience with our team and were able to drive away in the perfect vehicle the same day. Congratulations and happy driving ahead! Sincerely, Eric Mitchell (General Manager).

March 15, 2026

I am so proud and honored with Egor and his presentation. Carter GM is the most thrilling experience of my life. More

by pagesamis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Egor Povalyaev
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for sharing your positive experience with us! We’re honoured to have been part of such a memorable experience for you. Egor will be thrilled to hear your feedback—we’ll be sure to pass it along. Thank you again for your support, and we look forward to welcoming you back in the future! Respectfully, Eric Mitchell (General Manager).

March 14, 2026

When my battery died and I did not have an appointment they give me prompt service. More

by dianacrane
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sayle
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for your review, Diana! We’re glad we could assist you promptly, even without an appointment. Situations like a dead battery can be stressful, so it’s great to hear our team was able to get you back on the road quickly. We’ll be sure to share your kind words with Chris as well! Respectfully, Eric Mitchell (General Manager).

March 13, 2026

⭐️⭐️⭐️⭐️⭐️ I had a great experience with Carters GM NorthShore. The staff were professional, friendly, and very helpful throughout the entire process. I highly recommend them ⭐️⭐️⭐️⭐️⭐️ I had a grea More

by Amin
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you, Amin, for the 5-star review! We’re thrilled to hear you had a great experience with our team at Carter GM Northshore. Providing professional, friendly, and helpful service is exactly what we aim for. We truly appreciate your recommendation and look forward to welcoming you back! Sincerley, Eric Mitchell (General Manager).

March 13, 2026

Very helpful quick efficient service. They had the part and installed it while I waited. I was in and out in 30 minutes. More

by Quantumcontact.service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for your positive feedback! We’re very happy to hear you had a quick and efficient experience with us. Getting you in and out in a timely manner while completing the work properly is always our goal. We appreciate your support and look forward to assisting you again in the future! Sincerely, Eric Mitchell (General Manager).

March 12, 2026

Not honestly . They could be more specific about the car’s.any information they give me More

by aminchik7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Mar 19, 2026 -

Carters GM NorthShore responded

Thank you for your feedback—we really appreciate you taking the time to share your experience. We’re sorry to hear that the information provided wasn’t as clear or detailed as it should have been. Transparency and accuracy are very important to us, and we understand how crucial it is to have complete information when making a vehicle decision. In the meantime, we’d welcome the opportunity to assist you further and provide any additional details you may need. Please feel free to reach out to our team directly—we’re here to help. Thank you again for your feedback, and we hope to better serve you in the future. Respectfully, Eric Mitchell (General Manager).

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