Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
Back

Carter Honda

Vancouver, BC

4.7
857 Reviews
Call Dealership (604) 736-2821
View Awards

2390 Burrard St

Vancouver, BC

V6J 3J1

Directions

By Type

857 Reviews of Carter Honda

July 22, 2022

Great service as always with Carters. Kynan is great to work with. Will continue to use Carters to service my Honda. More

by PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kynan Suttle
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for the great review, PC! We’re happy to hear you continue to receive excellent service and that Kynan is always a pleasure to work with. We appreciate your ongoing trust and look forward to seeing you again. Sincerely, Leanne (Client Care Advocate).

July 21, 2022

I’ve taken my car to Carter Honda for 25 years & am satisfied with their work & customer service. I appreciate getting a ride home & then to the shop when my car was ready. Car was ready when promise More

by n-gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for your incredible loyalty over the past 25 years, n-gayle. We’re delighted to hear you’ve consistently been satisfied with our work and customer service. We’re also glad the courtesy rides and on-time completion made your experience even better. We truly value your long-standing trust. Respectfully, Leanne (Client Care Advocate).

July 15, 2022

The woman I dealt with for a minor service issue couldn’t have been more pleasant and helpful to me. It took approximately half an hour to deal with my problem and there was no charge. A very rare experience More

by Caren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for sharing your experience, Caren! We’re so pleased to hear our team was able to assist you promptly and kindly, and that your issue was resolved quickly at no charge. Providing exceptional customer service is always our goal—thank you for your kind words. Sincerely, Leanne (Client Care Advocate).

July 13, 2022

Service associate phoned regularly to keep me up to date with my car service. She was kind & considerate & had the car ready as pre scheduled. More

by kathylepard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thea
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for the review, kathylepard. We’re happy to hear your service associate kept you well informed and that your vehicle was ready as scheduled. We appreciate your feedback and your trust in Carter Honda. Sincerely, Paul (Client Care Advocate).

July 11, 2022

Very helpful, special thanks to Kynan Suttle. Great service from him on difficult job. Super! More

by Shorebird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kynan Suttle
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for the kind words, Shorebird! We’re glad to hear Kynan Suttle was able to assist you with a challenging repair and provide great service. We’ll be sure to pass along your feedback to him. Respectfully, Leanne (Client Care Advocate).

July 10, 2022

I’ve taken my vehicle to Carter Honda for service for over 20 years. I’ve always been happy with their work and customer service. More

by cadogen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Dec 29, 2025 -

Carter Honda responded

Thank you for your loyalty over the past 20 years, cadogen. We truly appreciate your continued trust and are pleased to hear you’ve always been happy with our service and customer care. We look forward to supporting you for many more years to come. Respectfully, Paul (Client Care Advocate).

July 08, 2022

Service advisor was great in explaining things in a clear manner. He was super helpful in determining what was needed. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kynan
Report | Print
July 08, 2022

Great service, friendly people that worked to make me feel comfortable and informed on what was happening. Highly recommend their service for anyone's Honda. More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
July 05, 2022

Great service & excellent customer support every time I visit Carter Accord. Kynan gives top notch service every time I need assistance. More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kynan Suttle
Report | Print
July 03, 2022

Bill is very helpful and considerate and has been so for the many years I've been using Carter service More

by mcbride9000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Glavas
Report | Print
1
...
7
8
9
...
86