Carter Honda

Preventative maintenance Had my water pump and timing belt changed at a little over 90km. Communication with the service rep was great, Workmanship was great. All around top Had my water pump and timing belt changed at a little over 90km. Communication with the service rep was great, Workmanship was great. All around top notch! More

Customer Service Mark did a thorough check along with an oil change on my Honda Civic. The staff were friendly and attentive. It was easier to book the appointment o Mark did a thorough check along with an oil change on my Honda Civic. The staff were friendly and attentive. It was easier to book the appointment online than calling the number listed on the website. More

Perfect The work was completed as expected and quickly. Very nice, courteous, and professional staff. I arrived later in the day but was still able to have my The work was completed as expected and quickly. Very nice, courteous, and professional staff. I arrived later in the day but was still able to have my service completed the same day and in and out quickly. More

coming in ahead of schedule We came in to get a new key and look at the spare tire situation ( 2012 Honda Fits don't have a spare tire!) They have a "kit" you're supposed to put We came in to get a new key and look at the spare tire situation ( 2012 Honda Fits don't have a spare tire!) They have a "kit" you're supposed to put together on the spot in a potentially stressful situation. Anyway - Bill @ Carter got our key situation handled very quickly - and Dave in parts was very helpful with the spare tire situation and explaining everything to us about the "kit." Thanks Carter Honda! By the way - I'm Holly Burke - Daphne was my mother. More

Great customer Josh was excellent and had everything ready for me much appreciated all was first class, car was ready and it was a very easy purchase, I would always Josh was excellent and had everything ready for me much appreciated all was first class, car was ready and it was a very easy purchase, I would always recommend Carter. Honda More

Excellent overall service experience I have a Honda Fit 2009. I have always taken this vehicle to Carter Honda Service Vancouver. My car now has over 100,000 km. The service department I have a Honda Fit 2009. I have always taken this vehicle to Carter Honda Service Vancouver. My car now has over 100,000 km. The service department has looked after me all these years and kept my car In excellent condition. Thank-you Carter Honda and your great service department for taking such good care of me and my car for so many years. More

Tony Pappajohn - Customer great service and they (Bill Glavas) always keeps me informed about any changes or additional work that may be required. No surprises and always a fai great service and they (Bill Glavas) always keeps me informed about any changes or additional work that may be required. No surprises and always a fair price. More

Friendly, professional service Clear discussion of the diagnosis and accurate quote for total cost of service. The appointment wasn't as speedy as the receptionist had indicated: t Clear discussion of the diagnosis and accurate quote for total cost of service. The appointment wasn't as speedy as the receptionist had indicated: they were backed up for some reason that morning. Otherwise, a good experience. More

Friendly & Helpful I return with my very old Honda to the dealership for service because Bill is so welcoming and there is a great neighbourhood feeling about the servic I return with my very old Honda to the dealership for service because Bill is so welcoming and there is a great neighbourhood feeling about the service department. I’m always provided practical advice about how to prioritize the services my van needs (it’s old!) and clearly advised if it’s a safety issue that is a must-do but I’m not “upsold” on things that aren’t necessary. More

Good service I would love to get car wash instead car wash ticket, and labor charges is not easy to understand because first service and this time service was bot I would love to get car wash instead car wash ticket, and labor charges is not easy to understand because first service and this time service was both 2hours but they charged me $180 but this time only $75,,,,, More