Carter Honda

Excellent customer service Excellent customer service. Bill went above and beyond and explained everything really well and answered other questions with my car and warranties w Excellent customer service. Bill went above and beyond and explained everything really well and answered other questions with my car and warranties with Honda and how they worked More

very good. I went there for the sign I got on the screen shortly before I drove out, which showed the oil level was low. But when I drove out to Honda, the sig I went there for the sign I got on the screen shortly before I drove out, which showed the oil level was low. But when I drove out to Honda, the sign did not come up, but I had to have it checked on. They reported nothing was wrong.. More

regular service I always bring my car to Carter Honda for servicing. Always have prompt, friendly and attentive service. I would definitely recommend Carter Honda. Ke I always bring my car to Carter Honda for servicing. Always have prompt, friendly and attentive service. I would definitely recommend Carter Honda. Keep up the great work! More

Solid service experience. Bill Glavas was prompt with providing detailed info about the service requirements of our car. Service completed within timeframes promised. Friendly Bill Glavas was prompt with providing detailed info about the service requirements of our car. Service completed within timeframes promised. Friendly staff at service counter. More

My 3rd Honda at this location Smooth process, pleasant, helpful, knowledgeable staff. I will likely do business here again. I would recommend this location to anyone looking to buy Smooth process, pleasant, helpful, knowledgeable staff. I will likely do business here again. I would recommend this location to anyone looking to buy or lease a Honda. I More

Best service to date I always bring my car to Carter and have not always had the best experience until yesterday. Levi was delightful to deal with. Personal and knowledg I always bring my car to Carter and have not always had the best experience until yesterday. Levi was delightful to deal with. Personal and knowledgeable. He kept me informed and my car was ready as promised. I felt really good after I left. Thanks! More

Carter Honda Service Centre Carter is efficient & trustworthy. I’ve been going there 20+ years & wouldn’t take my Honda anywhere else. Bill is great & always explains things cl Carter is efficient & trustworthy. I’ve been going there 20+ years & wouldn’t take my Honda anywhere else. Bill is great & always explains things clearly, & he calls to seek approval for any major work. More

Unknown rattle coming from the backend. Turns out the hatch latch wasn’t connecting. The work was done with very short noticeAnd was ready later the next day. coming from the backend. Turns out the hatch latch wasn’t connecting. The work was done with very short noticeAnd was ready later the next day. More

Efficient but pricey I spoke with the service mechanic as he returned my car to the lot from upstairs. (I was coming back from a local coffee shop.) He said the shop was n I spoke with the service mechanic as he returned my car to the lot from upstairs. (I was coming back from a local coffee shop.) He said the shop was not particularly busy so he had help from a colleague to finish the job quickly. I had been told the work would take two hours; it took less than one hour. I appreciated the efficiency and teamwork. Still, the bill came to over $300 for the Type B service. I am driving my third Honda from Carter (I bought my first of four from Richmond Auto Mall) and have had all service done on all four Hondas at the same shop so every now and then I hope for a break on the service charges. Overall though I am obviously a satisfied customer. More

Fast friendly Fast and friendly . The service was completed when suggested. The only problem is no parking in the lot. Mark was very attentive when he served me. Fast and friendly . The service was completed when suggested. The only problem is no parking in the lot. Mark was very attentive when he served me. More