Carter Honda

Service Very good service, communicated deficits needed (window screen wipers) offered to drive me home after leaving car - (not needed) Phoned me promptly Very good service, communicated deficits needed (window screen wipers) offered to drive me home after leaving car - (not needed) Phoned me promptly when car ready for pick-up. More

Friendly fast efficient service Dropped car off at 0730. Had it back ready to go in under 3 hours. All staff very courteous! Plus a free car wash to boot Dropped car off at 0730. Had it back ready to go in under 3 hours. All staff very courteous! Plus a free car wash to boot More

Andy was A1 right from the get go! From answering my initial query to showing me every last feature of my new vehicle very pleased! initial query to showing me every last feature of my new vehicle very pleased! More

Great Experience I have been coming to the dealership for years. I was helped by Bill. Bill is always friendly, honest, and knowledgeable and I can trust that my car I have been coming to the dealership for years. I was helped by Bill. Bill is always friendly, honest, and knowledgeable and I can trust that my car will get the service it needs. More

Very good dealership location. Sales representative Very good dealership location. Sales representative Kevin was referred to me by friends. He found me the car I need in right model and year very qui Very good dealership location. Sales representative Kevin was referred to me by friends. He found me the car I need in right model and year very quick. Thanks for his nice and prompt service. More

honest and enthusiastic while listening carefully I was helped by Jason. He listened carefully for what I wanted, explained things in such a manner that I could understand, and was very helpful in ma I was helped by Jason. He listened carefully for what I wanted, explained things in such a manner that I could understand, and was very helpful in making sure that I understood everything. I had a thorough test drive and he explained all of the electronic devices several times for me. More

LIES AND LIES Typical example of a shady dealership. I went in in August and was told a vehicle was to be brought in to me within with an expectation date. I was Typical example of a shady dealership. I went in in August and was told a vehicle was to be brought in to me within with an expectation date. I was made to give a 500$ deposit for it. (DONT DO IT) Two months later, I call for an update and find out that the vehicle is no longer available and since it's the only Honda car I wanted, I asked them to refund my deposit. I had to wait 2.5 weeks to get it back, and they wouldn't cover my interest charge on the credit card since I expected the refund to be processed 2 weeks ago. Don't let their nice personalities get to you - they're all vultures. More

Service Monday As usual great service with Bill Glavis once again taking care of us in a timely friendly manner. We have been at Carter for 35+ years and the servic As usual great service with Bill Glavis once again taking care of us in a timely friendly manner. We have been at Carter for 35+ years and the service has always been great Mike Weiler More

Very impressive all-around We have 2 Hondas & 1 Acura which are all serviced at Carter Honda & have been since 2006. The key reason we have our servicing done there is Bill Glav We have 2 Hondas & 1 Acura which are all serviced at Carter Honda & have been since 2006. The key reason we have our servicing done there is Bill Glavas who is outstanding! As well, the dealership is well run & provides courtesy rides after the vehicle drop. I also like the car-wash coupons at the adjacent car-wash business. We will continue to use Carter as we also like their sponsorship of the Vancouver Canadians as we are a big baseball family. When the time comes we will also buy our next vehicle at Carter as we did with our 2 Hondas. Keep up the great work! More

First use of Honda Roadside Assistance/Regular Carter Client I cannot speak highly enough of the service my wife received last week with a flat tire. Both the Roadside Assistance service which towed the car and I cannot speak highly enough of the service my wife received last week with a flat tire. Both the Roadside Assistance service which towed the car and Carter Honda which matched and replaced the tire in a matter of hours were incredible. We are on our fourth Honda Pilot lease and one of the main reasons is the service we get at Carter Honda. But we were blown away with how good the Roadside Assistance worked - they told my wife they would take care of everything, which they did along with Carter Honda. Truly amazing. (Bill Glavas is always a star). More