Carter Honda

LIES AND LIES Typical example of a shady dealership. I went in in August and was told a vehicle was to be brought in to me within with an expectation date. I was Typical example of a shady dealership. I went in in August and was told a vehicle was to be brought in to me within with an expectation date. I was made to give a 500$ deposit for it. (DONT DO IT) Two months later, I call for an update and find out that the vehicle is no longer available and since it's the only Honda car I wanted, I asked them to refund my deposit. I had to wait 2.5 weeks to get it back, and they wouldn't cover my interest charge on the credit card since I expected the refund to be processed 2 weeks ago. Don't let their nice personalities get to you - they're all vultures. More

Service Monday As usual great service with Bill Glavis once again taking care of us in a timely friendly manner. We have been at Carter for 35+ years and the servic As usual great service with Bill Glavis once again taking care of us in a timely friendly manner. We have been at Carter for 35+ years and the service has always been great Mike Weiler More

Very impressive all-around We have 2 Hondas & 1 Acura which are all serviced at Carter Honda & have been since 2006. The key reason we have our servicing done there is Bill Glav We have 2 Hondas & 1 Acura which are all serviced at Carter Honda & have been since 2006. The key reason we have our servicing done there is Bill Glavas who is outstanding! As well, the dealership is well run & provides courtesy rides after the vehicle drop. I also like the car-wash coupons at the adjacent car-wash business. We will continue to use Carter as we also like their sponsorship of the Vancouver Canadians as we are a big baseball family. When the time comes we will also buy our next vehicle at Carter as we did with our 2 Hondas. Keep up the great work! More

First use of Honda Roadside Assistance/Regular Carter Client I cannot speak highly enough of the service my wife received last week with a flat tire. Both the Roadside Assistance service which towed the car and I cannot speak highly enough of the service my wife received last week with a flat tire. Both the Roadside Assistance service which towed the car and Carter Honda which matched and replaced the tire in a matter of hours were incredible. We are on our fourth Honda Pilot lease and one of the main reasons is the service we get at Carter Honda. But we were blown away with how good the Roadside Assistance worked - they told my wife they would take care of everything, which they did along with Carter Honda. Truly amazing. (Bill Glavas is always a star). More

Oil change Reliable service. Bill Glavas is excellent!Hebhas been looking after my CRV since 2012 he is the reason he keep company coming back to Carter Honda! Reliable service. Bill Glavas is excellent!Hebhas been looking after my CRV since 2012 he is the reason he keep company coming back to Carter Honda! More

Amazing customer service My sales guy’s name is Bill Lalli and His manager Salar were amazing from the day I came in for the test drive all the way to the end! Customer servic My sales guy’s name is Bill Lalli and His manager Salar were amazing from the day I came in for the test drive all the way to the end! Customer service and sales goes hand in hand and these guys proved it! Great team work! More

Great service as usual. The job was done well and my car was returned to me earlier than expected. Courteous staff and I appreciate the shuttle service offered to customers. The job was done well and my car was returned to me earlier than expected. Courteous staff and I appreciate the shuttle service offered to customers. I kinda miss the on-site car wash service they used to offer. I wish they would bring that back. More

Shuttle Really appreciated the pick up to/from UBC, I did not realize that you had this service and on a cold rainy day it really helps Really appreciated the pick up to/from UBC, I did not realize that you had this service and on a cold rainy day it really helps More

Satisfied I was happy with the service the second time around. Was pleased that my initial complaint was dealt with quickly and fairly and appreciated that I w I was happy with the service the second time around. Was pleased that my initial complaint was dealt with quickly and fairly and appreciated that I was listened to. More

Amazing service Joe A is the reason we chose to deal with Carter Honda. Friendly and knowledgeable service along with a demonstrated desire to do business and provid Joe A is the reason we chose to deal with Carter Honda. Friendly and knowledgeable service along with a demonstrated desire to do business and provide competive pricing. More