Carter Honda

Always helpful and efficient, Bill really knows his stuff and gets my car in and out quickly. The courtesy car service is wonderful and Marchello is a delight. I so appreciate bringing my car to a place I t and gets my car in and out quickly. The courtesy car service is wonderful and Marchello is a delight. I so appreciate bringing my car to a place I trust, that knows me and is warm and welcoming. More

This was a routine basic service, but I needed it done within a very small and specific window of time. Bill Glavas is really great to deal with, and overall I have had excellent service at Carter Honda o within a very small and specific window of time. Bill Glavas is really great to deal with, and overall I have had excellent service at Carter Honda over the years I have been bringing my CRV there. In fact, although I have been on Gabriola Island since the start of the pandemic, I brought my car into Vancouver to be serviced here. More

Levis provided excellent front-end communication on the service. During scheduled service, they caught A/C leak for the second time in 4 months. Getting a bit concerned about the A/C on the cRV. Car has service. During scheduled service, they caught A/C leak for the second time in 4 months. Getting a bit concerned about the A/C on the cRV. Car has done less than 12,000 km and AC ahs been repaired twice. Nothing to do with the dealership but concerning nonetheless. More

It was easy to make an appointment for a recall. The complimentary car wash (for later use) was very nice. However, I do notice that there were customers who weren't wearing a mask, while they waited i complimentary car wash (for later use) was very nice. However, I do notice that there were customers who weren't wearing a mask, while they waited in the 2 offices. More

Once again Bill Glavas exceeded expectations. The service was prompt efficient and the cost was reasonable. We continue to receive excellent service from Carter Honda was prompt efficient and the cost was reasonable. We continue to receive excellent service from Carter Honda More

I know this sounds like a cliché, but Carter Honda treat you like family! We have had nothing but amazing experiences from the top down. Their service department is outstanding and very customer orientated. you like family! We have had nothing but amazing experiences from the top down. Their service department is outstanding and very customer orientated. If you’re looking for a Honda product, I would not go anywhere else. Truly unique in their approach and always ready to do the right thing. More

All good as usual. No problems. All done on time. Good communication from service department. Also know what repairs to expect for my next service. communication from service department. Also know what repairs to expect for my next service. More

Patrick was very helpful and always made sure that we were taken care of. Excellent customer service! I highly recommend this location for all your Honda servicing needs! were taken care of. Excellent customer service! I highly recommend this location for all your Honda servicing needs! More

Carter Honda delivers Great service and finished my Ridgeline on time. Levi was thorough and accurate with the scope of work required for service and warranty and the costs anticipated. It was right on Ridgeline on time. Levi was thorough and accurate with the scope of work required for service and warranty and the costs anticipated. It was right on. Thanks again! More

This dealership answered my queries promptly, professionally, and applied zero pressure as I made my decision. The quality of the vehicle I purchased was as advertised and I felt the price was fa professionally, and applied zero pressure as I made my decision. The quality of the vehicle I purchased was as advertised and I felt the price was fair in comparison to other Honda dealerships. More