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Carter Honda

Vancouver, BC

4.6
845 Reviews

2390 Burrard St

Vancouver, BC

V6J 3J1

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845 Reviews of Carter Honda

November 19, 2025

Great service attending to a safety concern we had with our front and rear brake lights. Bill was great! More

by mjharvey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your recent experience! We’re happy to hear that our team was able to address the safety concern promptly and that Bill provided great support throughout your visit. Your safety is always our top priority. We appreciate your trust in Carter Honda and are here anytime you need us. Sincerely, Paul (Client Care Advocate).

November 19, 2025

I have come to Carter Honda and have dealt with Bill for over 20 years. I trust the service and the advise. More

by Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gravis
Nov 25, 2025 -

Carter Honda responded

Thank you so much, Stella! We truly appreciate your loyalty and the trust you’ve placed in Carter Honda over the past 20 years. It’s wonderful to hear that Bill has consistently provided service and advice you can rely on — we’ll be sure to share your kind words with him. Thank you again for your long-standing support. Sincerely, Leanne (Client Care Advocate).

November 19, 2025

Everything went great. On time and ready when they said it would be ready. No hassels. More

by Paynts60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Glavis
Nov 25, 2025 -

Carter Honda responded

Thank you for your feedback! We’re glad to hear everything went smoothly and trouble-free — that’s exactly the experience we aim to provide. We appreciate your visit and look forward to assisting you again in the future. Respectfully, Leanne (Client Care Advocate).

November 19, 2025

We have always had very good service at Carter Honda and the staff are always very accommodating. More

by nancydickson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The reception guy
Nov 25, 2025 -

Carter Honda responded

Thank you, Nancy! We’re very glad to hear that you’ve consistently received excellent service. Your continued trust means a great deal to us. Thank you for choosing Carter Honda — we’re always here to help. Sincerely, Paul (Client Care Advocate).

November 18, 2025

The guy’s went over and beyond my expectations to accommodate to my needs. Great place great deals More

by info.coverright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drey
Nov 25, 2025 -

Carter Honda responded

Thank you so much for your positive feedback! Providing great service and great value is something we take pride in every day. We truly appreciate your support and look forward to serving you again. Respectfully, Paul (Client Care Advocate).

November 17, 2025

Good service prompt & I liked the shuttle service to and from the garage thanks greg More

by Greg.selski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Glavas @ Marcelo the shuttle driver
Nov 25, 2025 -

Carter Honda responded

Thank you, Greg! We’re glad to hear you received prompt service and that our shuttle service added convenience to your visit. We appreciate you taking the time to share your experience and look forward to assisting you again in the future. Respectfully, Leanne (Client Care Advocate).

November 17, 2025

Lamisa was a joy handling all the details of the car situation. Owen was also perfect in his assistance with the seal around the driver’s door. I will continue to come back to Carter Honda. I went to an More

by foxglovearts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamisa, Owen
Nov 25, 2025 -

Carter Honda responded

Thank you so much for sharing your experience with us! We truly appreciate your continued trust in Carter Honda. Your feedback regarding the windows and leather seats is extremely helpful — we’ll make sure our team pays extra attention to those areas during your next visit. Thank you again for your loyalty and for choosing Carter Honda. We’re always here to help. Respectfully, Paul (Client Care Advocate).

November 17, 2025

Ali was very helpful on explaining the car I was looking for, and did his best to meet my requirements & price point. I bought my car with him and absolutely loving the car! More

by Haejoon Choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Kazemi
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your experience, Haejoon! We’re thrilled to hear that Ali was able to help you find the right vehicle and work within your requirements and price point. We truly appreciate you choosing Carter Honda, and we’re always here if you need anything down the road. Congratulations and happy driving ahead. Sincerely, Paul (Client Care Advocate).

November 16, 2025

I like the service at Carter but it’s getting too expensive for me to keep coming. Cost me $2600 for 18 yr old car. Should have discount for long time customers. More

by Canucklehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 25, 2025 -

Carter Honda responded

Thank you for sharing your feedback. We’re glad to hear that you’ve appreciated the service at Carter Honda, but we’re truly sorry to hear about your concerns regarding cost. We understand that maintaining an older vehicle can become expensive. We value our long-time customers greatly, and your loyalty means a a lot to us. Respectfully, Leanne (Client Care Advocate).

November 16, 2025

I really enjoyed great services, Babak Mousavi, Cherryl and Amir were very helpful and professional. More

by Rosa.mirbabaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Babak Mousavi, Cherryl and Amir
Nov 25, 2025 -

Carter Honda responded

Thank you, Rosa! We’re delighted to hear that you received great service and that our team were all helpful and professional during your visit. We truly appreciate you taking the time to share your experience. Sincerely, Leanne (Client Care Advocate).