Carter Honda

Many thanks to Levi Fagrie for his honest assessment and Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with the speed of getting an appointment, and the detail covered in the written quote. I am better prepared to decide about letting go of my beloved 22 year old CRV and investing in a new car rather than repairs. More

I had visited a few dealerships and those were NOT great experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my ear off for hours or use any pressure tactics. Sabrina, in finance was friendly and efficient, arranged to get me all the paperwork (digitally at my request) and made the whole process of painless and quick. The only negative for me was the insurance broker I dealt with at the dealership, he didn't do a very good job of explaining the process and my options to me (first time buyer) More

Perfect experience. The tires I bought were a great deal, and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service an and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service and parts staff were friendly and helpful as well. *bike being serviced was Ducati but it’s not an option on the drop down list. More

I’m thankful to Kynan for kindly accommodating my request to avoid coming indoors, and for meeting my needs with professionalism and empathy. I also interacted in the lot with Manny, who was friendly, patien to avoid coming indoors, and for meeting my needs with professionalism and empathy. I also interacted in the lot with Manny, who was friendly, patient, and helpful in connecting me with the service department when I was initially unable to get through by phone. More

Thanks as usual to Bill G for his friendly professional service. And thanks to Marcello for his stories during the courtesy car rides. His car feels very safe and clean. service. And thanks to Marcello for his stories during the courtesy car rides. His car feels very safe and clean. More

They were fast with the repairs and understanding that we were from Richmond and had to wait for the job to be completed.Also very pleasant and helpful. were from Richmond and had to wait for the job to be completed.Also very pleasant and helpful. More

Always great! That’s why Carter Honda is always our choice for servicing our vehicle. The Customer service and mechanical work is top notch. Thanks Carter Honda!! choice for servicing our vehicle. The Customer service and mechanical work is top notch. Thanks Carter Honda!! More

thank you for helping me keep my 20 year old honda accord on the road. It has been a great car and has very low mileage so want to keep it for a few more years. on the road. It has been a great car and has very low mileage so want to keep it for a few more years. More

The customer service representative needs more training. The mechanical work was done satisfactorily. Service manager is quick to gloss over early failure of previous repairs The mechanical work was done satisfactorily. Service manager is quick to gloss over early failure of previous repairs More

We bought our Honda in 2005. We have never been We bought our Honda in 2005. We have never been disappointed. Excellent car. Excellent Service. Bill Glavas is the very best Service Advisor. He h We bought our Honda in 2005. We have never been disappointed. Excellent car. Excellent Service. Bill Glavas is the very best Service Advisor. He has never let us down. More