Carstairs Ford Sales Ltd

The mechanic had no integrity and attempted to over charge after given me a quote. He replaced a part that did not need replacing as he knew full and well what the problem was. Cost me hundreds of doll charge after given me a quote. He replaced a part that did not need replacing as he knew full and well what the problem was. Cost me hundreds of dollars to replace a part that did not need it. Stay clear of this machanic at this Ford dealer. More

Oil change & tire valve repair. The service centre is always a pleasure to deal with, you can always get appointment when you call & don’t have to wait for a week. The service centre is always a pleasure to deal with, you can always get appointment when you call & don’t have to wait for a week. More

Reliable Local and reliable. I went to Carstairs because it was closer than the dealership I normally go to. The experience I had at the dealership was great. Local and reliable. I went to Carstairs because it was closer than the dealership I normally go to. The experience I had at the dealership was great. More

Quick recall Carstairs Ford was able to book my truck in for a quick recall on short notice. Daisy was very friendly and helpful. Jason was very quick and diligent Carstairs Ford was able to book my truck in for a quick recall on short notice. Daisy was very friendly and helpful. Jason was very quick and diligent in the repair to my truck. Thank you More

Totally satisfied Everything was top notch which made for a very enjoyable and satisfying buying experience. Excellent price l, knowledgeable and friendly staff and tim Everything was top notch which made for a very enjoyable and satisfying buying experience. Excellent price l, knowledgeable and friendly staff and timely response and everything as promised. Couldn’t have been better. Thank you! More

Poor common curtesy and customer service. Took my Ford in for a recall and had my wife ask if the could listen to the A/C as its been making different noises. This is the third time our vehicl Took my Ford in for a recall and had my wife ask if the could listen to the A/C as its been making different noises. This is the third time our vehicle has been in for a recall. I received a bill for almost $100.00. The description on the invoice states, listened with stethoscope, compressor noisy, rec compressor. Not once did they tell us it would cost that much. Manager unwilling to help and gave me excuses about how the have to put it on a lift and turn it on and run the AC. Wont be buying a ford again. More

awful. Bought a used vehicle 2004 F150 xlt. They said they inspected it and resold with extended warranty. Front springs were broken from the start. Quoted $ Bought a used vehicle 2004 F150 xlt. They said they inspected it and resold with extended warranty. Front springs were broken from the start. Quoted $3000 to bring it to road worthy. What did they look at when it was in for recommended service? Very Dishonest..... More