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Car-On Auto Sales

Ottawa, ON

3.6
708 Reviews

1700 Cyrville Rd

Ottawa, ON

K1B 3L8

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708 Reviews of Car-On Auto Sales

March 14, 2017

AWESOME SERVICE! Hello Mario and Richard! Just a note to sing your praises! We absolutely LOVE our 'new to us' SUV and it's everything we hoped it would be! You bot More

by TFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Mario Brunet
March 02, 2017

Don't waste your time Called them repeatedly to find out availability of car on website. Was always told someone would call back (somehow over phone they could never answer More

by Gnw
Recommend Dealer
No
Employees Worked With
Ken Iselmoe
Mar 02, 2017 -

Car-On Auto Sales responded

Hello Cnw. I do not recall not getting back to a customer. If it did happen I apologize. In a fast pace environment some things can slip thru the cracks, usually this is not one of them. In no way did I mean to disrespect or brush you off. Can you let me know more of the circumstance, which vehicle? when? how we dealt, phone, email, in person? Please give me a call at 613 746 8500 to see if I can rectify the situation, thanks, Ken

Mar 03, 2017 -

Gnw responded

Hi Ken. I phoned Feb 25, an admin answered, said all salesman were busy but someone would call back, but no-one diid. Phoned again Feb 28th, talked to you, you said a salesman would phone back, no-one did. We're in west-end Ottawa, getting to your dealership with a family not simple task, all we wanted to do is see if u had the vehicle and if we can test drive it. No-one called back, if it was gone, fine , we understand that, but at least have the decency to call back. It was regarding Dodge Journey 7 seater on your web page. Don't bother trying to rectify, we bought Journey from another dealer, picked it up Tues. but we are letting our friends know who are also looking for a car how we were treated there.

March 01, 2017

Excellent service I did most of my vehicle hunting online, dreading going to a dealership when the time came. Car-On made the experience an enjoyable one. They are very More

by WK-WJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Caron, Wade Kerr
February 27, 2017

Great Experience with Mario & the Team at Car-On Auto Sales! We purchased a 2013 Honda CRV at Car-On Auto, and could not be happier with our purchase and the service we experienced with Mario Brunet. We spent ma More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Brunet, Simon Caron
February 24, 2017

Friendly - easy purchasing process. I dealt with Mario and he is by far the most honest used car salesman I have come across. Mario is the type of guy that works for the customer and mak More

by ladypaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Mario Brunet
February 24, 2017

great service, great value Got a perfect fit vehicle through Wade and Simon here. They made the administrative and financing process a breeze. Patient as I remembered how to dri More

by livarmitage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Iselmoe, Simon Caron, Wade Kerr
February 23, 2017

Thank you Kevin! I can't say enough about the customer service I received from Kevin. He went above and beyond to make help me find the proper car for me. Super friend More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
February 21, 2017

Awesome first car buying experience This was an awesome experience! Kevin was absolutely amazing ! No pushy at all and a very fun easy going man. If I could take him out to dinner I woul More

by Michaela123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Richard Brault
February 18, 2017

As Good As It Gets! Jacques Pelletier is an amazing salesman, down to earth with a great sense of humour. He clearly enjoys what he is doing. Richard Brault was also very More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brault, Jacques Pelletier
February 15, 2017

Great Customer Service What a Moment of Truth sounds like in car sales? Car-On Auto Sales cares. From the inquiry stage to deal making, the experience was straight forward, More

by Maz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Ken Iselmoe, Simon Caron
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