Car-On Auto Sales
Ottawa, ON
Filter Reviews by Keyword
By Type
707 Reviews of Car-On Auto Sales
I had an amazing experience with Car-On Auto Sales. From start to finish, everything was smooth, professional, and stress-free. A huge shoutout to Moe, who helped me finance my 2021 BMW i4 Grand Coup. From start to finish, everything was smooth, professional, and stress-free. A huge shoutout to Moe, who helped me finance my 2021 BMW i4 Grand Coup. He was extremely helpful, patient, and genuinely took the time to understand my needs. He walked me through every step of the process and made sure I felt confident in my decision. His professionalism and positive attitude really stood out — no pressure, just great service and honest guidance. I couldn’t be happier with my purchase and the overall experience. I highly recommend Moe and the team at Car-On Auto Sales to anyone looking for a reliable dealership and top-tier customer service. More
I had a great experience with Car-On Auto Sales. The team was professional, honest, and made the whole process smooth from start to finish. Huge thanks to Steven for going above and beyond. He an The team was professional, honest, and made the whole process smooth from start to finish. Huge thanks to Steven for going above and beyond. He answered all my questions and made everything easy, from trading in my car to closing the deal on my 2024 Toyota Grand Highlander. Highly recommend if you’re looking for reliable service and a stress-free car buying experience! More
I recently purchased a Ford F-150 from Car-On Auto Sales through financing, and the entire experience was outstanding. Aymane and Steve went above and beyond to make the process smooth, stress-free, and enj through financing, and the entire experience was outstanding. Aymane and Steve went above and beyond to make the process smooth, stress-free, and enjoyable from start to finish. They took the time to understand exactly what I was looking for and helped me find the perfect F-150 that fits both my needs and budget. The financing process was handled quickly and professionally—they explained everything clearly and made sure I was comfortable every step of the way. If you’re looking for a reliable vehicle and a team that truly cares, I highly recommend Car-On Auto Sales—especially Aymane and Steve! More
I just picked up my new to me 4Runner at Car-On Auto Sales in Ottawa. The deal was done long distance so always a little worried when you don't get to actually see the car you are buying especially when Sales in Ottawa. The deal was done long distance so always a little worried when you don't get to actually see the car you are buying especially when it's used BUT the sales guy Aymane was super! Transparent gave me a video walk around the car all little issues were pointed out properly and when I got the it was exactly what I was expecting. No xx one price they gave me the all in price over the phone and the final bill was exactly that. Really happy i tool my time and made it south to see these folks A+ service and will definitely be back for my wife's car! Great job from the detailing crew Derrick I believe is the name they gave me of the manager of the department keep up the great work sir this car looked almost new ! More
Just purchased our new vehicle from the crew at Car-on auto! Everyone was great, friendly and easy to speak with. We had the pleasure of dealing with Alex, who was very helpful and professional through th auto! Everyone was great, friendly and easy to speak with. We had the pleasure of dealing with Alex, who was very helpful and professional through the whole process. Couldn’t ask for more. Also a big thank you to Steve for all the behind the scenes work. He was a very down to earth guy and took the time to make sure we understood everything before we signed any paperwork. All in all the team at Car-on auto sales were top notch!! I will definitely be spreading the word and I will definitely be a return customer! Thanks again More
I have had the best experience with Car On. Thanks to Steve and Oliver. I was very anxious about this purchase because I live out of the area, I didn’t even know this company existed. They did Thanks to Steve and Oliver. I was very anxious about this purchase because I live out of the area, I didn’t even know this company existed. They did a great job to remain friendly and patient while helping me through this purchase. Steve and Oliver were both very quick to answer any and all of my questions basically any time of day. Their response time proved to be immeasurable. I almost decided to switch cars after everything had been finalized. They walked me through would that process would be like and didn’t try to force or influence me to make any decisions that were not my own. I have read many mixed reviews on this company but decided to see for myself what the experience would be like and I am glad that I did. I truly believe this was the best decision I could have made. The day before my car was to be delivered to me they discovered I owed an immense amount of parking fines. Again they remained kind patient and understanding and gave me the time I needed to resolve and clear these fines. Once this had been taken care of they took no time to hesitate and had my car delivered the next day. I really thought after all my trouble and having them back out of my delivery date they would have taken longer to get it to me. My car arrived safely to me without any issues and it looks better in person than it did online. I have watched other people like my husband purchase cars from other dealerships and I have seen how uncomfortable and stressful it can be, other dealerships make it very clear they just want to make a sale and be onto the next customer. Car On was the antithesis of that. Thank you guys so much I love my new car! 2021 Toyota Highlander! More
I recently just purchased a vehicle from this dealership. The experience was incredible dissapointing and misleading from start to finish. There's issues with the car upon receiving and to top it off they de The experience was incredible dissapointing and misleading from start to finish. There's issues with the car upon receiving and to top it off they delivered the car on gas light after I paid for a 100 service( fill up fee). It's next to impossible to communicate with anyone consistently from this dealership and seems that Noone is on the same page. I was dealing with a finance manager to close the deal on Friday, the deal didn't get closed and monday rolled around and he was on days off till Wednesday without relaying anything about my ongoing case. The manager raised his voice with me on the phone and got quite aggressive. I would very highly recommend sourcing out a different dealership at all costs. Stay away from car on auto and do your diligence reading reviews before purchasing from this dealership More
I had a very bad experience with Car On Auto. I bought a Lexus RX350 for over $39,000 CAD and was wrongly charged over $3,000 in taxes. We reached an agreement that I would pay the tax upfront an I bought a Lexus RX350 for over $39,000 CAD and was wrongly charged over $3,000 in taxes. We reached an agreement that I would pay the tax upfront and once I provided the Bill of Lading (BOL) confirming the car was exported, the tax would be refunded. I submitted all the required documents, but Car On Auto has refused to keep their side of the agreement and return my money. This is unfair, unprofessional, and feels dishonest. Buyers should be very careful dealing with this dealership. More
Although the sales experience was very good my car has been a nightmare every since. I purchased a 2018 Honda CR-v with 133 k. I have had numerous warnings lights that started the last day of the dealer w been a nightmare every since. I purchased a 2018 Honda CR-v with 133 k. I have had numerous warnings lights that started the last day of the dealer warranty period. I have had to the dealer a number of times who charge a minimum $225 just for the diagnostic. So far I have changed the battery, turbo charger, water pump, head gasket and have put 153k on it. My tab is around 7k so far. I get the sense this was an auction car which was "rode hard and put away wet". My recommendation is to buy an extended warranty if you purchase a vehicle here. More







