Capital Ford Lincoln Inc.

i was very pleased with the service i was given by John & Blayne. I have never bought a car at a dealership before and was very satisfied with the friendlyness and customer service that was given to me. Ev & Blayne. I have never bought a car at a dealership before and was very satisfied with the friendlyness and customer service that was given to me. Even when i changed my mind about the suv that i wanted they were still friendly and went out of there way to get me what i wanted. i will definetly be recommending this dealership to family and friends, and will be back to buy another car in the future. More

Dianne was extremely professional, efficient, and thorough. She provided excellent customer service, did not play any games during the sale and was upfront and attentive. It was a great experience thorough. She provided excellent customer service, did not play any games during the sale and was upfront and attentive. It was a great experience and I would go back to deal with Dianne for certain! More

Having had 40+ vehicles over my life time (most of them purchased new) the expereince of purchasing the Ford Escape is the best of all. I am very impressed with Les Ring and Rob Usher, togehter they are a purchased new) the expereince of purchasing the Ford Escape is the best of all. I am very impressed with Les Ring and Rob Usher, togehter they are a fantastic team. No high pressure with the sale and the knowledge of the product is outstanding. They are truly professional. Yours Truly, Robert Daskalchuk More

We just purchased a 2011 Edge from Craig and could not be more satisfied with the whole experience dealing with Craig and Jeff at Capital Ford. They were extremly helpful and professional in dealing wih us, more satisfied with the whole experience dealing with Craig and Jeff at Capital Ford. They were extremly helpful and professional in dealing wih us, proving they care about the customers needs above just getting a sale. I have already recommmended them to friends and also contractors we deal wih at work if they are ever in the market for a car or truck. I fully recommend checking out Capital Ford FIRST before any other dealership if you are looking at a new vehicle. More

I walked into Ford with a specific car in mind. I explained to Ryan what I was willing to pay and what the max was that I could pay. We test drove the car and I knew it was the car I wanted. We dis explained to Ryan what I was willing to pay and what the max was that I could pay. We test drove the car and I knew it was the car I wanted. We discussed a reasonable trade-in price for my current car and decided to work out the financing. When the financing came back, it was beyond what I was willing to pay for the car. Ryan understood my limits and what I wanted so he decided to show me similar cars in the range I was looking for. I came back from a test drive and Ryan and the finance team at Ford worked their magic and crunched the numbers so I could get the original car I wanted. They went above and beyond to get me THE car I wanted. The experience was about me, what I wanted and what I was looking for. There wasn't a moment when Ryan and the team at Ford made it about them. I had a great experience there and I'm comfortable knowing that I'll continue to get my vehicles from Ford from here on out. More

Dianne was wonderful to work with! She made us feel so welcome! She never once pressured us into anything that we didn't want or need. We went into the dealership just to look and ended up leaving with welcome! She never once pressured us into anything that we didn't want or need. We went into the dealership just to look and ended up leaving with a new truck!! I would definitely recommend that anyone in the market for a new vehicle go and see Dianne at Capital Ford!! More

I came to Capital Ford with a specific car in mind. Ryan did not try to upsell or downsell: he sold me the car I wanted. Ryan did an excellent job of preparing the car for sale. The car was detailed inside did not try to upsell or downsell: he sold me the car I wanted. Ryan did an excellent job of preparing the car for sale. The car was detailed inside and out. Ryan stayed extra hours to ensure that I was familiar with the car's features/options. Ryan was also there to ensure that every thing was taken care of with respect to the financing, as well as the delivery and insurance. No details were overlooked. The finance department was quick, polite, and efficient. Overall the experience at Capital Ford was excellent. More

Being that it was my first time ever walking into a car dealership, I was very nervous. John and I had spoke on the phone and arranged to meet. I showed up, and he had the truck we had discussed on the pho dealership, I was very nervous. John and I had spoke on the phone and arranged to meet. I showed up, and he had the truck we had discussed on the phone already ready to go. Everything was simple. Even when I decided to go to a different version, It was minutes, and ready for another test drive. Very well prepared, and great friendly service In working with Blayne everything was explained in plain english and in simple terms that even I could follow. He made sure everything made sense and was able to answer all of my questions. Again, very well prepared, and very friendly. Overall, the time I spent buying my new truck was a wonderful experience, and I will recommend going to this dealership to anyone who will listen. I appreciate the courtesy I was shown. I genuinely felt that the gentlemen I worked with were happy to help me find the perfect new vehicle for the right price. :) More

I was very impressed with this sales staff (Ali and Adrien) while choosing a vehicle and discussing the deal. I never felt any pressure and they just wanted to get me into a vehicle that met my needs. Adrien) while choosing a vehicle and discussing the deal. I never felt any pressure and they just wanted to get me into a vehicle that met my needs. I found the dealership to be impressive with tons of options on the lot and several amenities inside the building for my family and I. I was less impressed with the wait to get my vehicle (extra 2 days) and the lack of preparedness when I came to pick it up (i.e. no floor mats, no gas in the tank, no second key). This being said, staff quickly fixed the problems when it was brought to their attention. The mats were even delivered to my door. I love the Escape!! Thanks for the good experience guys!! I will be back in the future and I will also be recommending the dealership to my friends and family. More

I bought my last Edge from Blaine three years ado and I didn't consider going to any other dealship or asking for any other salesman. He was great the first time and again made this buying experience grea didn't consider going to any other dealship or asking for any other salesman. He was great the first time and again made this buying experience great. I couldn't be happier with my new Edge. Wendy Priddell More