
Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,443 Reviews of Capital Chrysler Jeep Dodge Ram
JT is the best car salesman I have ever dealt with! They didn’t have the exact truck I wanted so they gave me a better truck for the same price. Jt was Fast, professional, courteous and gave me a great They didn’t have the exact truck I wanted so they gave me a better truck for the same price. Jt was Fast, professional, courteous and gave me a great price! He beat Sherwood dodge by several thousands of dollars for the same truck. I will refer JT to all my clients that are looking for a Chrysler, Dodge, Jeep going forward. By: James Knutson More
Would like to recommend my friend to come buy from Dhiraj I feel very good everyone friendly who like to buy vihical can come this dealership. So dhiraj he is my saler he always recommend good stuff and good I feel very good everyone friendly who like to buy vihical can come this dealership. So dhiraj he is my saler he always recommend good stuff and good things. Thanks Jeremy for have a good deal for me.I'll recommend my friends to buy from here. More
Just like any other dealership Found a truck that I wanted. they held the truck for me while I was waiting on a check for a down payment. Dhiraj got me exactly what I wanted. Garret Found a truck that I wanted. they held the truck for me while I was waiting on a check for a down payment. Dhiraj got me exactly what I wanted. Garret was too busy, I felt like it was just another sale to him, and Jeremy finalized everything in a timely fashion. Reason I'm only giving it a 3 star is because I had to track down a a service person to figure out how to upgrade the tonneau cover that was included with the deal. That took way too much of my time to go from manager to parts to service all to figure out how much extra I needed to pay. They lose another star for insisting I give a review, 2 text messages and a phone call the next day after I received the truck. Overall time at the dealership was 5-6 hours on multiple visits. More
Awesome customer service I had the pleasure of buying my Jeep from capital dodge, was a great experience and Justin was on the ball always in contact with me keeping me update I had the pleasure of buying my Jeep from capital dodge, was a great experience and Justin was on the ball always in contact with me keeping me updated I 100% recommend capital and 150% recommend justin he got my exactly what I wanted and I couldn't be happier with it! More
A couple faults Was not impressed that they stuck in $700 of insurance onto our bill without our knowing it. We told them to remove it and the manager comes to speak Was not impressed that they stuck in $700 of insurance onto our bill without our knowing it. We told them to remove it and the manager comes to speak to us about that and extended warranty. We were ready to walk away from the deal. They truly ruined what should have been a happy experience. Second item.... not impressed that they give you only one key. More
Great dealership, great salespersons.. Met Dheeraj and Arvind at tge dealership. They were very helpful, made me very comfortable. Gave and showed me all tge options to suit my needs and bu Met Dheeraj and Arvind at tge dealership. They were very helpful, made me very comfortable. Gave and showed me all tge options to suit my needs and budget. Awesome service. Ome of the best service I ever had. Will definitely recommend to my family and friends. More
Great buying experience!! From the moment I step into the dealership I was greeted with a smile, Cameron has so much knowledge about the product and help me pick the right vehi From the moment I step into the dealership I was greeted with a smile, Cameron has so much knowledge about the product and help me pick the right vehicle, Jennifer London was so pleasant to deal with, helped pick the right warranty and protection package for my vehicle. Thanks so much! Highly recommended. More
Positive experience Over the years, I have purchased more than a few new vehicles. Out of all the dealerships I've dealt with, this has been the most positive experience Over the years, I have purchased more than a few new vehicles. Out of all the dealerships I've dealt with, this has been the most positive experience ever. From my salesman Dhiraj to the manager Oman, I have never been treated better. Now, I don't want to say they are perfect...lol, as they were deficient with a few things like the nevis paper and the trucks manuals ( which I'm sure they will find for me) they went above and beyond to have the truck ready for me. Thanks More
No key fob I bought my Journey last April. I was told by the salesman Jordan that they had the spare key fob locked up and would call me when it was ready. I c I bought my Journey last April. I was told by the salesman Jordan that they had the spare key fob locked up and would call me when it was ready. I called a month later. No spare fob. The service department said they will get me one through the replacement fob program which would lower the amount of my replacement fobs. They said they will call when it was ready. A couple of months later I call again and no one knew about the fob and said they will order one and call me. Nothing again. This has been going on for over a year. I had to trade in my Citadel because they told me my powertrain went and it was at least a $5000 fix. After all of this run around I'm questioning their integrity and if that was what was really wrong with my vehicle. I'm still waiting for a spare key fob to this day. On top of that I looked at trading my Journey in for something different and was offered a Caravan. I was very clear from the beginning that I did not want to trade for that. When I turned it down completely the finance person and salesman became rude and condescending towards my friend and I. I will never go back to purchase a vehicle here. I do not see the names of the employees I deakt with to list them. More
The Capital Service Department is Exceptional! Once again I was greeted by Basem EL-Hayek (Assistant Service Manager), I left my 2016 RAM 3500 with Basem for (2) warranty items (1 water pump/Cummi Once again I was greeted by Basem EL-Hayek (Assistant Service Manager), I left my 2016 RAM 3500 with Basem for (2) warranty items (1 water pump/Cummins) and to have an Oil Change, change fuel filters, rotate tires (duel wheel), service rear differential and 4 wheel alignment. All work was performed to my liking under the guidance of Basem. Basem called when my truck was ready and I will continue to service my truck through Basem, great job done! :) I will also pass on Basem/Capitals name to my customers, friends and family for any of there Dodge Service Work! I have also had a few dealings with Chris Corliss on the Parts Counter, and once again he was great to work with! Ron D More