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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,555 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,555 Reviews of Capital Chrysler Jeep Dodge Ram

December 25, 2021

Tho dealership staff are great. Prompt service friendly answered my questions. Didn’t mislead or try to oversell. More

by stuash61
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jan 03, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience with Paul and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 23, 2021

Excellent service. I was taken care of and the shuttle bus driver Ron was amazing. More

by Kimberlydaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek, Rhys Klementovich, Nick Hawkeye, Dave Desaulniers, Jim Lee, Sean Macdonald, Ray Cowan, Kasey Arnold, Floyd King
Dec 23, 2021 -

Kimberlydaniel responded

Excellent service

December 22, 2021

Al is a rockstar. Best buying experience ever. Will be buying my next truck here in the future. More

by jschofer1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dewan
Dec 23, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jesse, thank you for taking the time to post your sales experience with Al and thank you for choosing Capital, both are very much appreciated. Enjoy your truck and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

December 21, 2021

Very helpful no hassle best dodge dealership in edmonton knowledgeable about there products treat customers very well More

by Mking_30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami
Dec 22, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for choosing Capital, both are very much appreciated. Geoff Haw Fixed Operations Manager

December 16, 2021

Friendly staff. Very courteous and helpful to give me the best service available.always looking after the clients needs More

by stucky47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Dec 17, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 15, 2021

I had more issues with my truck than I thought, so thanks to Capital for bringing that to my attention. And also thanks to them for looking into and letting me know that those would be covered under my warra More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Arnold
Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Bob, so happy to read how well our service team took care of you. Thank you for posting your experience and thank you for choosing Capital, both are very much appreciated. We hope we can help you again in the future. Geoff Haw Fixed Operations Manager

December 15, 2021

Friendly staff. Poor time management. Only face to face customer in the service area and it took 1 hour to complete my quick line oil change. More

by crosesship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your feedback and I am sorry that we didn't meet yours or our expectations. Your review gave me a reason to sit down with our Express Lane supervisor and go over some security footage of the team in action and talk about procedures. Almost every customer interaction that we reviewed the vehicle was in the lube bay for right near the 30 minute mark, give or take 5 minutes, so your experience is not the norm. We still used this time to notice areas of improvement which was initiated by your review, thanks again and we hope you will try us next time. Geoff Haw Fixed Operations Manager

December 14, 2021

Pleasant to deal with. Were bought four vehicles from them and will continue to use them. Sales is top notch. More

by Alfrescochad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar and Jt, Jeremy Hamilton
Dec 15, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for continuing to choose Capital over the years, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 03, 2021

Great service, personal, location and access. Was provided all comfort and options to wait drop off or loaner. All excellent More

by Coleth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Dec 03, 2021 -

Coleth responded

Excellent experience

Dec 03, 2021 -

Coleth responded

Will be back

Dec 07, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

November 30, 2021

Met with Jay and he was very professional the entire time, no games straight to the point! Then met with Jeremy with finance, also very professional!! Great experience, thank you so much! I’ve bought m More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Al-Sahil 5stars, Jeremy Hamilton, Jay Janda
Dec 07, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Adam, we are very proud to read how well you purchasing experience went with our sales team and in particular Jay and Jeremy. Thank you for posting this and thank you for choosing Capital, enjoy your new ride. Geoff Haw Fixed Operations Manager

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