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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,440 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,440 Reviews of Capital Chrysler Jeep Dodge Ram

March 24, 2021

The online and in person service we received from Rami was outstanding. He was able to find a decent car for our daughter, had everything ready to test drive on our arrival and was able to quickly close t More

by cwegenerp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Rahal
Mar 25, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your sales experience. We are well aware of how good Rami is and what he has brought to our team but it is good to hear it from the customers perspective as well. I am glad he was able to find you a vehicle that fits both your daughter's needs and budget and happy to hear how smooth the process was. I will make sure Rami is aware of you post and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

March 10, 2021

Would like to thank Jordyn for dealing with an issue I have had for over a year, she listened to my concerns and acted quickly to resolve the problem. She also informed me that Patrick was also key in res More

by Chel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordyn
Mar 11, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for you review Chel and I am glad both Jordyn and Patrick were able to help. Have a great day. Geoff Haw Fixed Operations Manager

March 06, 2021

Patrick was very friendly, professional, efficient, and kept me updated throughout the day about my vehicle. He explained everything very thoroughly and ensured I understood what was being done to my vehic More

by Brittney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Mar 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience Brittney and thank you for choosing Capital to service your vehicle, both are greatly appreciated. I will make sure Patrick is aware of your post and we hope to see you again in the future. Geoff Haw Fixed Operations Manager

March 05, 2021

Great experience. Highly recommend. They did everything in their power to get me the vehicle I wanted. A big thank you to everyone involved! Much appreciated More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted
Mar 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how well you purchasing experience went Robin. Enjoy your new ride and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

March 05, 2021

Paul in service is amazing. Talked with him on the phone with some issues I was having with my vehicle. Also had an appointment for service. Fantastic job ad a complimentary vehicle wash. More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Mar 08, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to post your service experience Roger. It makes me very happy to see how well Paul and the rest of the team took care of you, I will be sure to make them all aware of your post. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

March 04, 2021

I had a really great experience with Ron Blonar from the beginning to the end of my purchase. He went above and beyond to make sure I get a good deal and even checked on me after the sale was completed. He More

by Farhad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Blonar
Mar 05, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Farhad, thank you for taking the time to post your review. I will be sure to make Ron aware of your post if he is not already. We will also look into your concern and see if we can improve moving forward so thank you for your constructive criticism as well. Enjoy the truck and we hope to see you again. Geoff Haw Fixed Operations Manager

March 03, 2021

Friendly and informative. Having to enter a minimum of 25 words is very very very very very very very very very very very very annoying. More

by judyharrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Mar 04, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for getting through the annoying parameters and posting your service experience Judy. Both your review and your business are very much appreciated. Geoff Haw Fixed Operations Manager

March 02, 2021

Excelent services from salesman Mauricio Roa we could not ask for a better person and Ted from financial department was excellent as well , really happy with the staff at the dealership in general highly rec More

by Juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa
Mar 03, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you Juan, we appreciate you taking the time to post your sales experience as well as choosing Capital to purchase your vehicle. Enjoy your new ride and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

February 27, 2021

Great customer service. Car feels amazing ... awesome recommendations ... I’m going to enjoy my Jeep .. thank you and I’ll see you next time .. Carola More

by Carola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa
Mar 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience Carola and thank you for choosing Capital to purchase your vehicle, both are greatly appreciated. Enjoy your new Jeep. Geoff Haw Fixed Operations Manager

February 26, 2021

Worst place to take your vehicle for service. Never again . Gone to this dealership and everytime terrible service. All l wanted was a quote and got charged for no work what so ever . Robbery More

by Mm
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Patrick El-Hayek
Mar 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Musawenkosi, Patrick was not your advisor, Floyd was and I don't see why we earned a 1 star review from you. Your repair order that you signed was to check and advise on a power steering leak as you noticed fluid on your driveway. We did this, let you know what was wrong, quoted you on the repair, and billed you $90 for the diagnosis. You choose to not get the repair done. The time the technician spent on you vehicle and the information that was provided at your request is not done for free and you were made aware of this as you also put your initials beside the message line stating that a diagnostic charge would apply to all non warranty lines. Your vehicle is a 2014 Chrysler 200 with 130,000 km's on it so the warranty has long since past. If you are unwilling to pay for our technicians time than we will never be able to meet your expectations and you should search for another business that might be willing to perform this work for free. Geoff Haw Fixed Operations Manager

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