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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.1
1,441 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,441 Reviews of Capital Chrysler Jeep Dodge Ram

October 01, 2021

Great service and friendly staff. Very informative on what is wrong and what needs to be fixed. Great team!!!! More

by kelly_artman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Patrick El-Hayek
Oct 04, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience Kelly and for choosing Capital to service your vehicle, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

September 30, 2021

I took my vehicle in for an oil change and possible tire rotation Sayed let me know the tires were good even wear front and back excellent service More

by Wanda Hupka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sayed Alijaradat
Oct 01, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Wanda, thank you for taking the time to post a review on our Express Lane. They take a lot of pride in what they do and will be happy to read your post. It is also very much appreciated that you chose Capital to service your vehicle. We hope to see you again in the future and enjoy your weekend. Geoff Haw Fixed Operations Manager

September 29, 2021

Patrick El-Hayek was my advisor. He was very friendly and helpful. He got my vehicle in sooner than expected and back to me just as quickly. He even got my low tire filled up when I didn’t even mention it. I More

by Kristi D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Sep 30, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kristi, thank you for posting your service experience with Patrick and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

September 27, 2021

Great service, very friendly staff, one guy was in training and asked all the important questions and his trainer was happy to help him out. More

by B_snowshoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhys Klementovich
Sep 28, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

September 23, 2021

Nice personnel and work was done quickly.Patrick was Nice personnel and work was done quickly. Patrick was knowledgeable about the problem and pointed where to wait while the work on van was in process. More

by Panorama44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Sep 24, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience Danny. We appreciate the review and we appreciate that you chose Capital for your service work. We look forward to seeing you again. Geoff Haw Fixed Operations Manager

September 20, 2021

Gets the job done at a reasonable price and informs you of any potential issues that may arise. More

by WhydoIneedascreenname?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Sep 21, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience, it is very much appreciated. Geoff Haw Fixed Operations Manager

September 17, 2021

Excellent service, honest answers, and quick. Service rep was awesome, friendly, honest, timely and explained everything. More

by Scotty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Sep 20, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Scott and thank you for choosing Capital to service your vehicle, they are both genuinely appreciated. Geoff Haw Fixed Operations Manager

September 15, 2021

Over all Excellent service especially Diraj, Alex and the Finance Mr. Bryan.They give us great deal. More

by L&J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Ted , Dhiraj Batra
Sep 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your sales experience and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

September 13, 2021

Not good car dealer they don’t say the true condition of thier selling car.you pay with new car price but they send a used used More

by rodz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Blais, Dhiraj Batra, Jeremy Hamilton, Jay Janda, Moe Nazeel, Manish Rana, Natasha Larsen, Jaspreet Kaur, Corey Goodine, Amrinder Gill
Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Rodz, your name and story are not familiar to us and you have mentioned employees that don't even deal with the public so we have no clue if you are a customer of ours and if so what your concerns would be. If this is a valid review please email me your real name and contact information along with a more detailed story relating to your concern to ghaw@capitaljeep.com and I will look into things for you. Geoff Haw Fixed Operations Manager

Sep 14, 2021 -

rodz responded

Hello Geoff. My name is Rodel Babor. I purchased online a Jeep Gladiator Willys from your company last September 2, 2021 and was delivered last September 9. First and foremost, the promised delivery date was not observed. Second, I purchased a brand new vehicle so I was surprised to find out that the mileage on it was already 1400 and when I asked my dealer why, he said it is because the boss used it. There were also dog’s fur on the seats. Moreover, there’s a long scratch inside the vehicle like someone used it to carry a heavy thing. I trusted your company because of the good reviews I read from your website but it’s unfortunate that I experienced all of those.I hope your company will do something about this matter and this will not be experienced by other customers again.

Sep 14, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for providing me the information I required Rodel. Give me a day or two to look into this and I will get back to you. Geoff Haw

September 12, 2021

The Salesman was very good and so was the finance lady, had everything ready for us when we got there. We just had to take for a test drive and sign the papers More

by Kevlor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Berkley , Mya
Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Glad to read that you were happy with your experience Kevlor. Enjoy your new purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

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