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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,440 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,440 Reviews of Capital Chrysler Jeep Dodge Ram

June 27, 2022

Good service, diferent choises, friendly everithing on time, good prices, good financing, exelent workers, nice place, More

by rogeliocarias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge maya
Jun 29, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for both your review and for choosing Capital, they are very much appreciated. Enjoy your purchase. Geoff Haw Fixed Operations Manager

June 26, 2022

Bought a vehicle through Ron. Blonar. He was amazing! People person, very friendly, no pressure salesman, very understanding. Highly recommend him to anyone who is looking to buy a More

by Azenmachine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar
Jun 29, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for choosing Capital, both are greatly appreciated. I am glad to read how much Ron helped you during the purchasing process, I will be sure to make him aware of how you valued his help. Geoff Haw Fixed Operations Manager

June 24, 2022

Always very helpful and quick service. No high pressure sales. Good shuttle service that you do not have to wait to long for with friendly drivers More

by Lynne Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Jun 29, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your service experience Lynne. I will be sure to make your advisor Patrick and our shuttle drivers aware of your post as it makes their day to be able to read positive feedback like this. Thank you for choosing Capital and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

June 23, 2022

My ram 2020 starting to miss fire this month after winter season, already had in my mine might be the battery, call capital for appointment, service reception was so nice and kind, she book me right a More

by ariesc.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jun 23, 2022 -

Capital Chrysler Jeep Dodge Ram responded

I am very grateful that you took the time to post your review. I will be sure to make the entire team aware it as it seems that all aspects of the service department helped to make your visit a great one. Glad your Ram is rocking and rolling now, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 21, 2022

The service department is very friendly and courteous. They actually listen to what you have to say and take everything into consideration. The call centre that handles the incoming calls to book an app More

by Kathy.tata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jun 22, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kathy, thank you for your honest review. I am glad our staff at the dealership took good care of you. We are also aware that our call centre could use some improvement. Short term we are working with them to better their standards and long term we have a plan that should take effect in 2 months that is certain to make a positive impact on our phone service. If it helps we also have a direct line to our service department that bypasses the call centre , it is 780-434-5624. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 15, 2022

Good day This dealer ship team is the Best I have met Tom and I can’t wait to see the rest of the team and the car lot I bought a vehicle from them and it’s the best thing I have ever done Thank you More

by carm.silvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Bhinder
Jun 16, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how please you were with Tom, Ruby, and the rest of the team. Enjoy your purchase and we look forward to helping you again with any of your vehicle needs. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 12, 2022

Only good thing about this dealership is Patrick el-Hayek the service representative. He’s professional, attentive, knowledgeable, and Makes the service experience that much more tolerable.. your lucky yo More

by rmseniuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Jun 13, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Rosemary, I agree with you that our team is our strength and more specific to your review that Patrick is a big part of that team. Thank you for taking the time to post your service experience with him and thank you for continuing to choose Capital to service you vehicle, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

June 05, 2022

Their staff is very knowledgable and helpful. Their shuttle drivers are really good as well. More

by Chrissycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek
Jun 07, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your service experience and thank you for choosing Capital, both are appreciated. We hope to see you again so it gives us the chance to try and earn a 5 star off you on your next visit. Have a great day. Geoff Haw Fixed Operations Manager

June 04, 2022

Great service except I dropped off my car at 8:30 am and at 2pm they called to say needed a wheel alignment only to find out they didn’t do it by 4pm. Told it be wouldn’t be ready till 6 and when I voiced m More

by morleyj49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Jun 07, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Joanne, thank you for your honest feedback regarding your last visit with us. I wish we knew what every day had in store for us but unfortunately we don't and when unforeseen roadblocks happen we do our best to have them impact our customers as little as possible. I apologize that you had to worry about the time you would get your vehicle back but I am happy to read that everything worked out. I will have Patrick contact you to discuss what we can do for your troubles. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

May 31, 2022

Ron was really friendly , and also was really informative, and we did not feel pressured. And work with us . So we got everything we ask for . Amazing thank you Ron . More

by Gouchette23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar
Jun 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So glad to see how well Ron took care of you during your sales experience. Enjoy your purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

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