Capital Chrysler Jeep Dodge Ram

I am very satisfied with my purchase. Attention to detail in what I wanted and what I did not want was excellent. The purchase was not rushed so I appreciated the patience. Attention to detail in what I wanted and what I did not want was excellent. The purchase was not rushed so I appreciated the patience. More

I paid $115,000 for a diesel truck that cannot be operated reliably in cold weather. While waiting in service department for two hours I observed two other diesel owners with the same issue and told operated reliably in cold weather. While waiting in service department for two hours I observed two other diesel owners with the same issue and told there is no fix for the issue. A DEF delivery system that is faulty and does not operate in the cold. I have owned 2013 and 2018 Rams with DEF with no issues. Keeping fluid level between 1/4 and 1/2 has not worked twice consecutively I have to come to dealership for a refill and reset. If this problem cannot be rectified I believe a factory delete with warranty or my money back is warranted. This truck is not as advertised and quite frankly pathetic engineering and service. The service manager suggested I crawl under there and try and wrap it with a battery blanket, that’s what other guys were trying who had been sold a substandard product for way too much money in my opinion. More

Great service friendly staff got me in and out and back on the road with no more issues on the road with no more issues More

Well you know what I bought a car in December 23 And at 1st I thought I had a good deal there but unfortunately the sales manager and used car departmentry putting everything the blame was on me about how 1st I thought I had a good deal there but unfortunately the sales manager and used car departmentry putting everything the blame was on me about how I didn't get my contract how the dates were wrong for the painters to come out And I'll tell you one thing I am not impressed right now I believe her name is Maya The only one there that I really enjoyed help with was with mark 1 of the salesmen in the new car division If someone asked me to recommend capital Dodge I don't think I would because it seems like since I bought the car oh I'm getting it is a run around and that's so sad that how to happen No one touches out to you from your dealership to make sure that things went good besides this way More

My dad purchased a truck here and they were horrible to deal with. He came from out of town to sign the paper work and pick up the truck but about a week later they called to tell him they mixed up the VIN deal with. He came from out of town to sign the paper work and pick up the truck but about a week later they called to tell him they mixed up the VIN number and he needed to resign the paperwork. He agreed to do so, as long as the numbers didn’t change and they said no just sign them. After he reviewed the new paperwork he saw the interest and payments did in fact change and decided to just return the truck. When we got there and returned they keys the finance manager Alex came and started acting aggressive towards us. My dad tried to explain that he wasn’t okay with the price change but Alex wouldn’t stop trying to argue with us. He started yelling loudly that we stole the truck and that it’s an embarrassment that we don’t know finance cause we wouldn’t sign the new agreement. A lot more was said but please do not buy any vehicles from Capital. More

Service Advisor not very friendly at all. No return call from manager regarding issue with billing No return call from manager regarding issue with billing More

The dealership was professional, courteous, efficient, on time. They provided a courteous drive both ways time. They provided a courteous drive both ways More

Friendly and clean work environment did an excellent job. Will be back again for my next oil change. Will be back again for my next oil change. More

Disagreement with service department on a warranty issue now they won’t call me back now they won’t call me back More

Was an amazing experience - they had me in new wheels within the day and delivered also! within the day and delivered also! More