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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,584 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,584 Reviews of Capital Chrysler Jeep Dodge Ram

November 06, 2015

outstanding very welcoming and easy to deal with. had no problems. very hard working. my first impression was outstanding service, outstanding overall, kind, frie More

by mack2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 06, 2015

Solid, Hard Working & Patient Capital had in their inventory exactly what I wanted in a used vehicle. When I contacted Capital with very specific questions regarding the truck I wa More

by MegaRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aren Glover, Nicole Sweet
November 06, 2015

Class act I purchased my first truck and Ryan Benson was outstanding. I purchased many cars in my life but never was I treated with the class and respect from t More

by MURPHY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 05, 2015

Top Salesman for a Reason Ryan helped me from start to finish on my first time purchase. He treated me with respect and took the time to answer all of my questions. Best part i More

by Remax21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 05, 2015

Perfect service I had the best services there while buying my Jeep Compass. I'm a picky person and I need things a certain way. They found me the perfect car, and whe More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Sweet
November 05, 2015

Great service I have not liked many car salesman in my life but dealing with Benson was a pleasure. I would recommend my family and friends to Capital Jeep as long More

by Bexy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 05, 2015

exellent service I went with my wife to check for a special on dodge ram at capital dodge. From the time we walked in we were treated like family by Mr Ryan Benson wh More

by abouseraj1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Himer, Alexandra Yun
November 05, 2015

Good experience I've had a great time with the sales manager and the team. It's a fantastic experience. I recommend this dealership to everyone in Edmonton. More

by Aboubaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 03, 2015

Best Salesman Highly recommend Benson. We have purchased numerous vehicles from Benson, he exceeds our expectations all the time. He is professional, knowledgeable More

by TSchneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Yun
November 02, 2015

Never Again! Bought a Journey last January. Smooth sales talk by "Money Mike" and soon we were hooked . A certified used vehicle ,so we were told. We agreed on a 6 More

by Road Runner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexandra Yun
Nov 02, 2015 -

Capital Chrysler Jeep Dodge Ram responded

Dear Basil Louvaris, The All Season tires on the Journey far exceeded the certification standards and were the exact tires that were on the vehicle when you test drove and that was price with those tires for sale. On delivery you made reference that you were from Quebec and felt more comfortable driving in the winter with more aggressive tires and therefore you purchased snow tires. The $100 you paid is the deductible on the extended warranty you purchased and signed a contract stating $100 deductible. You only paid $13,000 for the 2011 Journey with 80,000km on it. To be out of pocket only $275 after a year of driving on a inexpensive vehicle, a power steering hose can go at anytime especially on a 5 year old vehicle driven in our climate, we cannot be held responsible for screwing people over a leak in a hose. How you conclude we are real people screwing people from this, is absolutely unfair. If you would like to discuss further I can be reached directly at jwelsh@capitaljeep.com or Monday to Saturday at the dealership. Sincerely John Welsh Dealer Principal.

Nov 03, 2015 -

Road Runner1 responded

There is nothing more to discuss. I have already got my lesson.Never again!

Nov 03, 2015 -

Road Runner1 responded

Having driven many cars over the years, I never had a car with such low mileage,experience a power steering hose failure. Having waiting most of the day to get said hose replaced,due to guarantee provider's slow response to approve the work leaves something to be desired. Albertas climate has nothing to do with the premature failure of that part. How about a battery failing after only 4 years? My other car's battery(original) lasted almost 9 years before being replaced. Having worked in a garage, I have mechanical experienced,so I do know something about these things.The tires on the car had barely 6mm of tread. OK for dry roads not snow covered. Having lived in Quebec has nothing to do with this complaint. Snow tires are recommend by most insurance companies here in Alberta .Your original response does not inspire any newfound confidence. I have said my piece,so know where I stand. Like a said before....Never again!

Nov 13, 2015 -

Road Runner1 responded

Having driven many cars over the years, I never had a car with such low mileage,experience a power steering hose failure. Having waiting most of the day to get said hose replaced,due to guarantee provider's slow response to approve the work leaves something to be desired. Albertas climate has nothing to do with the premature failure of that part. How about a battery failing after only 4 years? My other car's battery(original) lasted almost 9 years before being replaced. Having worked in a garage, I have mechanical experienced,so I do know something about these things.The tires on the car had barely 6mm of tread. OK for dry roads not snow covered. Having lived in Quebec has nothing to do with this complaint. Snow tires are recommend by most insurance companies here in Alberta .Your original response does not inspire any newfound confidence. I have said my piece,so know where I stand. Like a said before....Never again!

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