Capital Chrysler Jeep Dodge Ram

Zac was great to work with. I wasn't impressed with his internet partner but I can`t remember his name. We couldn`t get close to making a deal along with my trade in, so I was disappointed with that. his internet partner but I can`t remember his name. We couldn`t get close to making a deal along with my trade in, so I was disappointed with that. The amount that they were going to give me for our trade in was ridiculously low!!! We did have a couple estimates for our trade-in from other dealerships and Capital`s trade-in numbers were $2000. to $3500. lower than the other two. I did stop into Wheaton Honda after I left Capital Jeep and was very happy to make a great deal with them on a new Honda Civic! None of my disappointment had anything to do with Zac.......he was a good guy. More

I walked into Capital Dodge in South Edmonton, Alberta...Looking for guy who knew what he was talking about. Ryan Hoffman was that guy! He had taken care of me and continues to do so with the u Alberta...Looking for guy who knew what he was talking about. Ryan Hoffman was that guy! He had taken care of me and continues to do so with the utmost respect and results, even after the purchase! I haven't felt like "they got their sale, that was all that mattered. I had a hiccup with the service department not contacting me regarding my upgrades and vehicle returned to me that evening. Upon my e-mail regarding the issue at 8pm MST, Ryan responded by phone within minutes to get to the bottom of the issue and my upset. He promised to make it up to me and he did! He found exactly what I was looking for and has the knowledge to back it up. I know the vehicle fairly well and he didn't skip a beat or say "wait let me ask someone"....He knew the answers on the spot! I rated him on the Customer service and friendliness as a 5 and this is why... He was prompt to get my add-ons done asap. He worked with me to find EXACTLY what I wanted for a truck. This guy is so friendly he makes you feel at ease to deal with and didn't pressure me into buying the vehicle and was happy to go out and bring up + clear off trucks in -15 deg C weather. He has gone out of his was to fix and make up to me any faults and mistakes service has made. If I were to buy another vehicle from Dodge....Ryans my guy! He was backed up by his assistant Sales Manager. Taurean whom made sure that I'd want to make Capital Dodge my new home for all my Dodge vehicles. I did just move here from ontario and brought some along with me for the ride. I Wasn't just looking for a car purchase but a Dealership to be a family for me when I need my vehicles cared for and serviced. Also Backing these two up was Parm in Finance who definately made this happen with my credit! He was also very friendly like the other two gents and was easy to talk with and made recommendations to save money here and there based upon my personal needs. Rather than dealing with "The Three Stooges" you may find at most dealerships...I'd have to say they stepped it up to be "The Three Musketeers"! Overall experience was is a 4 for the dealership. Only because of the service dept letting me down on my first visit. Ryans efforts got my requests done and I wouldnt reflect the 4 on him as my overall experience was a 5 with Ryan! The service dept slipped me thruough the cracks and left me without a truck overnight. Ryan made sure what I had to come back for the following Tuesday (Bushwacker fender guards) was taken care of in the AM before I picked up my truck! Kuduos Ryan! Quality of Work was rated as a 3 due to the fact the remote starter installed makes my check engine light come one an ddisables the eco in my truck. Something that should've been tested and fixed before returned to me. Once Again Ryan's quality in his work and ethics is a 5! Last but not least the overall price I got from the dealership seems a little high looking back on it all as I find the same truck at another local dealership for a lower cost by a couple - few thousand. Not to mention certain finance rates seem lower in the market currently like possible 0% financing going around. not the 5% I got. If you go into Capital Dodge in South Edmonton, Ask for Ryan Hoffman. He gets things done! - Brett Millar, Proud new owner of a 2014 Ram 1500 Sport Fully Loaded More

Over a month ago i purchased a 2014 ram 1500 sport from this dealership and my sales experience was tremendous. i went into the dealership already knowing what i wanted, i had spent a few months looking in this dealership and my sales experience was tremendous. i went into the dealership already knowing what i wanted, i had spent a few months looking into the vehicles and had one in mind that Capital happened to have on the lot that day. There was no teeth pulling when it came to the sale price i asked for a number and i got said number plus a free Gold package (free basic maintenance for the life of the vehicle) tire and rim warranty and other things were included. With the sales being a positive experience i was optimistic for my soon coming maintenance time and i was not disappointed i had a two way car starter installed plus some other basic maintenance done, i dropped my vehicle off in the morning and did some shopping in the parts department until i left for home by way of the customer shuttle all the parties i was in contact with were extremely helpful and happy the atmosphere of the dealership is a very positive one, a laid back but still a place of work atmosphere my service adviser Jenn was constantly in contact with me letting me know the progress of my vehicle while Joe in parts was extremely helpful finding some hard to find parts for my truck ( '14 Ram Runner Pre Runner fenders) even though mopar doesn't have any available for my vehicle he put me in contact with one of the top body shops in edmonton to help me complete my plans for my vehicle, lastly but most definitely not least was Kyle in the customer shuttle talking with him was easy and it made the ride from south edmonton to my home in spruce grove quite enjoyable it felt as though we had known each other for a long time but had only met that day i honestly have no complaints on any aspect of the services i have experienced at this dealership and the sales person i dealt with Kelvin Pang still remembers who i am and asks about my truck. if you want small town friendliness and big city performance i strongly suggest this dealer More

I would not recommend buying from this dealership it has been more of a headache than anything. Super frustrating and was completely lied to about warranty. Staff seemed inexperienced and did not know how t been more of a headache than anything. Super frustrating and was completely lied to about warranty. Staff seemed inexperienced and did not know how to do the paperwork correctly. Still working on fixing all the mistakes which has cost us money. More