Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,228 Reviews of Capital Chrysler Jeep Dodge Ram
excellent experience I had the perfect storm of issues that made this deal a challenge for the dealership I'm sure, but they rolled with the issues and came through for me I had the perfect storm of issues that made this deal a challenge for the dealership I'm sure, but they rolled with the issues and came through for me. I would deal with these guys again for sure. I especially enjoyed working with Steff on this... She is very good at her job and communicated well throughout the process More
New vehicle This dealership is excellent. They treat you with respect and do everything to make you feel special. The knowledge they share with you and how they g This dealership is excellent. They treat you with respect and do everything to make you feel special. The knowledge they share with you and how they go out of their way to help get you what you' re looking for. Highly recommend. More
kudos to the service guys The service dept is exceptional with how they regard & communicate with customers. Having had some pretty bad experiences with other dealerships, this The service dept is exceptional with how they regard & communicate with customers. Having had some pretty bad experiences with other dealerships, this is a refreshing change. In a city this size it reminds me of the small town where I actually grew up with the people who I'd be bringing my vehicle in to. My sales experience was great, but the above & beyond friendliness & quick work the guys in service do is why I won't go elsewhere. I will definitely purchase our 2nd family vehicle here & have recommended Capital to everyone who checks out my truck. More
Excelent I would highly recommend this dealership to anyone looking to buy new or used. The quality of effort and profesionalism is unmatched. This being my fo I would highly recommend this dealership to anyone looking to buy new or used. The quality of effort and profesionalism is unmatched. This being my fourth vehicle over 6 years and the forth dealership its unfortunate i didnt find them sooner. A big thankyou goes out to everyone who helped me. More
bought a new Jeep. Just bought a new Jeep and had a great experience. Great staff, friendly, knowledgeable, helpful. Steph, and the girl who helped me in finance (I forg Just bought a new Jeep and had a great experience. Great staff, friendly, knowledgeable, helpful. Steph, and the girl who helped me in finance (I forget her name) were so amazing! They truly love the product they're selling, and it shows. More
Worst customer service experience ever. We purchased a vehicle from this dealership, and at first everything went well. Until, after only a week, a part was needed for the brand new vehicle We purchased a vehicle from this dealership, and at first everything went well. Until, after only a week, a part was needed for the brand new vehicle and it went into the shop. After being continuously lied to about the part being almost in, we found out there was no such part in North America. After a continuous battle with the dealership to have this straightened out, it was still not resolved. This experience wasted a tremendous amount of our time and money. This was the worst customer service experience we have ever encountered, and I warn anyone thinking of buying a vehicle here to save your time. It was a horrendous experience and they know absolutely nothing about true customer service. More
terrible, awful, insert negative adjective here I had decent experience with this dealership when I had purchased my Compass last year. Since our family is expanding, we figured we would go see them I had decent experience with this dealership when I had purchased my Compass last year. Since our family is expanding, we figured we would go see them about getting into a van and small car, instead of owning two SUVs. However we were met with attitude the moment we walked into the door. We knew exactly what we were looking for, yet they continued to question us without listening to what we had to say. When they came back with a price, the payments were more than double what we were already paying. They called my wife a liar when she called them out on saying they couldn't get her a deal on a car for her SUV. When we politely asked for our keys to our vehicles back so we could leave, we basically had them thrown at us and a very rude "FINE" was said to us. I have a one year old who behaved with more maturity than the sales people did today. I will not be going back to this dealership, and I will make sure none of my family or friends go either. More
excellent Natalia was super friendly, very personable and extremely helpful. I had a much better experience this time then when I made my first purchase there! Natalia was super friendly, very personable and extremely helpful. I had a much better experience this time then when I made my first purchase there! More
I like my new truck The service was great, I only test drove one unit as Stefanie listened to what I was interested in and found what I was looking for right away. I am a The service was great, I only test drove one unit as Stefanie listened to what I was interested in and found what I was looking for right away. I am a satisfied customer. If I am looking for a new vehicle in the future, I will be back. Thank you More
Great Service Great customer service, very friendly. Polite and energetic sale reps Pleased with the service I received. Love my new dodge journey =) Thank y Great customer service, very friendly. Polite and energetic sale reps Pleased with the service I received. Love my new dodge journey =) Thank you for making it happen. More