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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,581 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,581 Reviews of Capital Chrysler Jeep Dodge Ram

April 24, 2026

Great service, great people, go out of their way to accommodate your needs and make the Customer happy More

by vice_702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Owen Davis, Kyle Murphy, Esper El-Hayek, Bobby Farhangmehr, Ionut (John) Docan, Trevor Budskin, Luke Burton-Krahn, Matt Kitchen
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April 21, 2026

Our salesperson has the truck ready when we showed for the appointment was willing to negotiate a good price and was a great person to work with. Would absolutely work with them again. More

by robshello
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pilot
Report | Print
April 20, 2026

Awesome Experience with Capital Dodge, friendly service and great staff making our vehicle purchase an overall great success More

by vice_702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Winston D'Arcy
Report | Print
April 20, 2026

Very easy to look and buy. Very helpful and friendly and all promises were met. Not pushy like most dealers. More

by theo.burgos24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kitchen
Report | Print
April 09, 2026

Everyone in the service area specially Michelle and her team were all awesome, great staff. Best service ever. More

by Eddiesan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Maisonneuve
Report | Print
Apr 20, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Eddiesan07, thank you for the incredible feedback! We are so proud to hear that you had the 'best service ever' with us. Michelle Maisonneuve and her team work hard to ensure every guest feels taken care of, and your kind words will mean a lot to them. We’ll be sure to share this shoutout with Michelle and the rest of the service staff. We look forward to seeing you at your next visit! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 09, 2026

Service was exceptional! ! I was kept informed every step of the way. They worked until my vehicle was fixed properly. The best customer service I have had at a dealership. More

by Kriskunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Apr 20, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Kriskunz, thank you so much for the 5-star review! We are thrilled to hear that this was the best customer service experience you've had at a dealership. Paul H. takes great pride in keeping our guests informed throughout the entire process, and we’re glad his dedication to getting your vehicle fixed properly made a difference. We will be sure to share your kind words with Paul and the rest of our service team. We look forward to seeing you again! -- Daniel Mitchell, Marketing Manager Capital Jeep

April 08, 2026

Poor dealership to deal with. Lean on trade still not paid after 3 months. Taking legal action. More

by Jober1780
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dhiraj Batra, Winston D'Arcy
Report | Print
April 07, 2026

Your service department needs to improve, a simple call should not take 3 days. Called service on Monday due to a code, they said book an appointment, won't be able to see you till Wed, got the van bac More

by Ali Kamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Plett
Report | Print
March 31, 2026

Even tho my advisor was extremely pleasant, with all my purchases with Capital, I was guaranteed a loaner when required. To date, never!. My situation was supposed to be expedited, took longer than normal. More

by laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Magana
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Apr 11, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Laurie, we sincerely apologize that we weren't able to meet your expectations during this visit, especially as a loyal customer. We value your business and clearly missed the mark on the experience you've come to expect from us. Regarding the loaner vehicles, we have a limited fleet and, unfortunately, we simply do not have enough service loaners to provide one to every customer, though we do our best to prioritize based on the job. We also want to mention that for many major repairs covered under factory warranties, rental insurance is often provided by the manufacturer to help cover those costs - our team can always help you check if your specific coverage applies. We are currently working hard to build our team back up to full capacity to improve our turnaround times and pricing transparency. We would welcome the chance to talk this through further if you'd like to reach out to our Service Manager. - Daniel Mitchell, Marketing Manager Capital Jeep

March 27, 2026

Rebecca is always great to deal with, I was running late so told her to leave my work order with the front desk as service would be closer, she did but no one in the front care to help me retrieve my truck. More

by ajitpalgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Magana
Report | Print
Apr 11, 2026 -

Capital Chrysler Jeep Dodge Ram responded

Hi Ajitpal, thank you for the feedback and for the 4-star shoutout to Rebecca! We are so glad to hear she was able to accommodate your schedule and get your work order ready. However, we sincerely apologize that our front desk and sales team weren't there to support you when you arrived. We are currently navigating some short-staffing challenges and are working hard to build our team back up to full capacity so that every guest receives the 'Original' level of service from start to finish. We appreciate your patience as we grow, and we've shared your feedback with our management team to ensure a smoother hand-off next time. Thank you for sticking with us! -- Daniel Mitchell, Marketing Manager Capital Jeep

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