Capital Chrysler Jeep Dodge Ram

was a bit of nightmare, 4th vehicle Iv purchased through this dealership, lack of communication, leans were forgot to be paid, cash back check was sitting at the dealership for a month.. was told it would this dealership, lack of communication, leans were forgot to be paid, cash back check was sitting at the dealership for a month.. was told it would Be mailed and received in one week. No one would Return my calls or answer the phone. More

Very friendly staff and quality service. Great place to bring your vehicle for any services. Great place to bring your vehicle for any services. More

They were able to fit me in and get me out in a very small turn around. They were amazing. Michelle is wonderful to deal with!! Thank you. ( was in the city for an appointment with a borrowed car so v small turn around. They were amazing. Michelle is wonderful to deal with!! Thank you. ( was in the city for an appointment with a borrowed car so very nervous- they were great!) More

Prince was kind and helpful, and got me into a new Ram Laramie. Would recommend! Laramie. Would recommend! More

Service my jeep at the best service department in city and friendly staff and professional team. and friendly staff and professional team. More

Overpriced. Suspicious inspection. Asked a question about inspection results and get ghosted. No answer for simple request. Suspicious inspection. Asked a question about inspection results and get ghosted. No answer for simple request. More

Well done and faster than I expected. We had coffee and done before we finished our coffee. We had coffee and done before we finished our coffee. More

great services and they done what they said they would do !!very trustworthy and honest !! !!very trustworthy and honest !! More

I am writing to express my strong dissatisfaction with the recent oil change and inspection service I received on December 11th at your location. The experience was unprofessional, concerning, and ultimat the recent oil change and inspection service I received on December 11th at your location. The experience was unprofessional, concerning, and ultimately unsafe. I observed several critical errors and a lack of proper supervision: 1. Brake Caliper Readings: The service report indicated a brake caliper reading of 10mm. When their supervisor questioned how they obtained this reading given the vehicle's rim style—which requires wheel removal—the mechanics admitted they guessed the measurement. This misrepresentation of safety-critical data is unacceptable. 2. Oil Refill Negligence: After the oil was drained, the three mechanics stated the service was complete and asked me to move the vehicle forward. I stopped the process because I clearly saw the new oil had not yet been added to the engine. I informed the supervisor that I would not start the vehicle until the oil was properly refilled, preventing a potentially catastrophic engine failure. 3. Billing Error: The original cost for the oil change and cabin filter was $231.66. When the payment terminal was presented, the total charge was $892.01. This incorrect total included $786.66 for recommended future services that were neither discussed nor rendered. I also noted that the three mechanics appeared confused and lacked direction, particularly struggling to remove the cabin air filter for inspection. Given the significant safety risks and billing issues encountered during this service, I am thoroughly disappointed. I request a response outlining the steps you will take to address these serious operational and safety failures. More

Service was really quick and always polite and forthcoming on what they have completed with your service. Only thing I would suggest that when they are done they don’t leave grease handprints on t forthcoming on what they have completed with your service. Only thing I would suggest that when they are done they don’t leave grease handprints on the hood. More