Capital Chrysler Jeep Dodge Ram

I bought my 2021 Jeep Grand Cherokee 80th Anniversary Edition brand new here and they shure care about customer satisfaction. Their service department is also amazing with doing excellent quality work, Edition brand new here and they shure care about customer satisfaction. Their service department is also amazing with doing excellent quality work, customer satisfaction and helping any way they can. All the staff here are very positive energy helpful and friendly. I have tried a few other locations and none compared to this location over the past 7 years I've been dealing mainly with them. It's an extra drive for me but well worth the satisfaction! More

The dealership was great especially Bobby my salesman he went above and beyond to make my purchase except able for me. He was awesome. went above and beyond to make my purchase except able for me. He was awesome. More

The staffs are acommodating and very friendly. They will make sure that all the needs of your vehicle will be taken care of. They also explain every detail about the work they will do to your veh They will make sure that all the needs of your vehicle will be taken care of. They also explain every detail about the work they will do to your vehicle. More

Forced to bring my vehicle to the dealership for a recall. Dropped off no problem but no service loaners offered, only a very inconvenient shuttle. Throughout the day there was no communication and wh recall. Dropped off no problem but no service loaners offered, only a very inconvenient shuttle. Throughout the day there was no communication and when I attempted to find out a timeline or what was going on there was no response on text and I was promised to be called back which never happened. Eventually at the very end of the day they called to say they couldn’t be bothered to even start it and would need to keep in until the next day, again with no availability of a loaner vehicle. The next day there was also no communication and I was out through to service only for it to ring forever and then reroute to another person who had bonuses what I was taking about and then I was promised another call back that never happened. I tried calling again closer to the end of the day and finally someone answered but had no idea what I was calling about after I already gave the previous person all my info and coincidentally it was done but I couldn’t pick it up because she “wanted to finish some paperwork first” so I had to wait. All the while the person who handles the texts messaged me back a day behind and then text me again the after I picked it up letting me know they’d look into if it was ready. Just a joke. More

Our salesperson has the truck ready when we showed for the appointment was willing to negotiate a good price and was a great person to work with. Would absolutely work with them again. the appointment was willing to negotiate a good price and was a great person to work with. Would absolutely work with them again. More

Awesome Experience with Capital Dodge, friendly service and great staff making our vehicle purchase an overall great success and great staff making our vehicle purchase an overall great success More