Capilano Audi

Professional, friendly and truly cares about their customers The team at Capilano Audi is professional, friendly and truly cares about their customers. Being new to Audi products, I asked a lot of questions and The team at Capilano Audi is professional, friendly and truly cares about their customers. Being new to Audi products, I asked a lot of questions and was provided with well informed answers to help determine the right vehicle for me. Everyone I met during the experience provided excellent customer service. It is without hesitation that I recommend Capilano Audi. More

lease buy out It was a smooth, quick experience. I paid and they provided a receipt. The only glitch was a customer should be able to do their insurance wherever t It was a smooth, quick experience. I paid and they provided a receipt. The only glitch was a customer should be able to do their insurance wherever they wish, not get it registered and have to buy a permit. More

Service staff is friendly and professional. Vehicle was done in a timely fashion and was clean when returned. Cost was inline and everything went well. Vehicle was done in a timely fashion and was clean when returned. Cost was inline and everything went well. More

Enjoyable Carlos and the team at Capilano Audi were very helpful and professional. They made me feel welcomed and valued. Overall it was an enjoyable experience Carlos and the team at Capilano Audi were very helpful and professional. They made me feel welcomed and valued. Overall it was an enjoyable experience. More

First Oil Change Everything went as planned. Excellent service. In & Out Shuttle service. Staff succeeds in their attempts to please the customer. No surprises. W Everything went as planned. Excellent service. In & Out Shuttle service. Staff succeeds in their attempts to please the customer. No surprises. Will continue to support the dealership. More

Effective and Pleasant Purchase Experience Found the car on Autotrader, called and Aaron gave me all detailed info I asked. Next day, Aaron brought the car from outside lot, in spite a day off Found the car on Autotrader, called and Aaron gave me all detailed info I asked. Next day, Aaron brought the car from outside lot, in spite a day off and a very pregnant wife. When I arrived, I met Harpreet, also excellent person, took the car for spin, looked in all nooks and crannies, discussed the price and concluded the deal. Next day I brought my wife, who liked it much, car was all prepared, and signed all papers, even got a nice box of quality chocolates. I will go there again for sure. Note: The only issue with this place is that they do not have a covered and well lit space, to see the car in detail protected from snow and rain ! They can do it !!! More

Great dealership Had a extremely positive experience at Audi capilano. Would highly recommend this dealership to all my friends and colleagues. Derick, Chris, Andrew Had a extremely positive experience at Audi capilano. Would highly recommend this dealership to all my friends and colleagues. Derick, Chris, Andrew were all fantastic to work with. More

Service Department was very knowledgeable The Service Department was able to resolve the warranty issue promptly. Service Advisor, Richard, was very knowledgeable and helpful. He provided cust The Service Department was able to resolve the warranty issue promptly. Service Advisor, Richard, was very knowledgeable and helpful. He provided customer examples and how it was resolved. Thank you Derek, Arch, Richard, technician, and car washer at Capilano Audi...Last but not least are the shuttle drivers who drove me to and from Park Royal Mall. More

3 year service Everything went well, no problems at all. I had a ride both ways which is very convenient Everyone is very polite and courteous. It's always nice t Everything went well, no problems at all. I had a ride both ways which is very convenient Everyone is very polite and courteous. It's always nice to see the new vehicles when in the showroom More

Excellent service Brought in my 8 year A3 for a "check engine" light diagnosis. Found the service personnel extremely knowledgable, courteous and efficient. They explai Brought in my 8 year A3 for a "check engine" light diagnosis. Found the service personnel extremely knowledgable, courteous and efficient. They explained the problem and fixed the issue to my complete satisfaction. More