Capilano Audi

Outstanding Customer Service Adrian was great! He was super friendly, very knowledgeable and focus on customer satisfaction. I noticed a minor issue with the car post purchase he Adrian was great! He was super friendly, very knowledgeable and focus on customer satisfaction. I noticed a minor issue with the car post purchase he was respond rapidly and made arrangement to resolve it in a timely fashion. If the top customer satisfaction score is 10 I would rank 10+1. More

GREAT CUSTOMER SERVICE Carlos was great in taking care of us. He took his time exploring the different options for the car and after everything we decided to go with a diffe Carlos was great in taking care of us. He took his time exploring the different options for the car and after everything we decided to go with a different model. Great experience overall. Thanks everyone! More

GREAT JOB ALL AROUND A fantastic all around experience with Capilano Audi. Adrian was great! He was very patient, professional and knowledgeable. Overall a 10/10 all a A fantastic all around experience with Capilano Audi. Adrian was great! He was very patient, professional and knowledgeable. Overall a 10/10 all around. Would not hesitate to come see them for another vehicle. Everything was delivered as promised. More

Personal, expert service I leased my second Q5 from Capilano Audi and I was thrilled to work with Tim and Justin. They worked with my husband and I to identify a new Q5 that c I leased my second Q5 from Capilano Audi and I was thrilled to work with Tim and Justin. They worked with my husband and I to identify a new Q5 that checked all our boxes for function and features at a price consistent with our expectations. Tim and Justin worked hard to make the lease upgrade a seamless and streamlined experience. As we say to all our friends, once you drive an Audi there is no going back! And if you're in the market, give Tim and/or Justin a call at Capilano Audi. More

Awesome service! I honestly don’t mind taking my car in for service. I love the staff and awesome service that I get every time I’m there! I honestly don’t mind taking my car in for service. I love the staff and awesome service that I get every time I’m there! More

Leasing a new SQ5 A very pleasant experience with knowledgeable, helpful non-pushy staff who made it very comfortable for me to decide on a lease of a new vehicle even A very pleasant experience with knowledgeable, helpful non-pushy staff who made it very comfortable for me to decide on a lease of a new vehicle even though I went in with the intention of leasing a pre-owned SQ5. It made complete sense to lease a new one and after a test drive and helpful advice I signed up for a 3 yr lease and I am very happy with the car and service I received. More

cap audi amazing Amazing experience at Cap Audi. James and Justin are extremely knowledgeable and advised me on the perfect fit. Have been working with Capilano Audi f Amazing experience at Cap Audi. James and Justin are extremely knowledgeable and advised me on the perfect fit. Have been working with Capilano Audi for 8 years and wouldn't change a thing More

Great dealership in both sales and service. There is a reason this dealership has such a high review rating. They really know how to take care of their customers. The sales experience was very There is a reason this dealership has such a high review rating. They really know how to take care of their customers. The sales experience was very good as the sales team that I dealt with (Adrian and Aaron) was very attentive and made sure that I would be happy with my purchase. There was an unforeseen problem with the vehicle shortly after I took possession and when I called the sales team to advise them of this they gave me the assurance that this would be rectified. I took the vehicle back and the service department was equally as pleasant to deal with and quickly resolved the problem to my full satisfaction. Based on my experience I would definitely say this dealership has excellent customer service but more importantly the aftersales service that separates them from their competitors. More

Excellent Service from Capilano Audi Once Again! On my 3rd Audi from Capilano Audi. Always a pleasure to work with right from the sales department down to the service department. Would definitely buy On my 3rd Audi from Capilano Audi. Always a pleasure to work with right from the sales department down to the service department. Would definitely buy with them again! More

Best experience ever purchasing a vehicle Buying a new car can be very stressful but that wasn't the case at Capilano Audi. Nihk and Justin made our experience very pleasant and Stress Free. Buying a new car can be very stressful but that wasn't the case at Capilano Audi. Nihk and Justin made our experience very pleasant and Stress Free. We will definitely recommend this dealership if anyone is shopping for an Audi. Thank you More