Back

Capilano Audi

North Vancouver, BC

4.9
1,062 Reviews

813 Automall Drive

North Vancouver, BC

V7P 3R8

Directions

By Type

1,062 Reviews of Capilano Audi

February 14, 2019

Staffs and product Staffs at Capilano Audi are knowledgeable, friendly, thorough and great attention to details. Price-wise I wish the discount and trade-in value were More

by pwvw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cheung, Matthew Tarka, Nihk Lo, Natalie Zepedeo
February 13, 2019

Exceptional Cars, Exceptional Service Had a great experience dealing with Derek Lau and his team purchasing my new Audi Q5. Will definitely recommend this dealership to all my friends and More

by Carguy604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Lau
February 11, 2019

Terrible service The service was very unsatisfactory. After my car was serviced under warranty and having it for 3hrs you couldn't even wash the car. 2nd complain More

by tkdawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remeber
Feb 13, 2019 -

Capilano Audi responded

Hello Dawn, I am sorry that you experienced such issues with your recent visit to our dealership. If you could please give me a call at 604-985-0693 I would be happy to discuss your concerns and to work towards a resolution for you. Sincerely, Derek Lau General Manager

February 10, 2019

Excellent all around customer service. From sales to service, personnel recognize and appreciate returning, loyal customers. Based on changing needs over the years, re-evaluate and recommen More

by happya7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim C, Matthew T (James R over the last 9 years)
February 09, 2019

Excellent Service It was easy to make an appointment. The staff were helpful and the communication was excellent. Drop and pick off were quick and simple. Great experi More

by knairne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember.
February 09, 2019

Great Service! Shuttle service to and from dealership is efficient and makes the experience seamless. They wash and clean car, and have a pleasant and friendly staf More

by Pete
Recommend Dealer
Yes
Employees Worked With
New guy
February 04, 2019

Audi Q3 Purchase Experience I have two used cars wanted to trade in with a Q3. The trade in situation is very complicated and thanks for Timmy Cheung helping me out. I would gi More

by Kinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timmy cheung
February 04, 2019

An amazing experience Thank you very much to Tim, Rob, Allan and the team at capilano for always taking amazing care of me. My experience has always been incredible and I More

by Amyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cheung, Rob Ricci, Allan Agres
February 03, 2019

friendly , helpful, knowledgeable. Trevor and his associates were all sincere friendly and helpful. Did not feel pressure and that is key! The insurance was provided in house and Ashle More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor and Andrew and Ashley the insurance provider.
February 03, 2019

Extremely satisfied with the knowledge and service I walked into the Audi dealership having done quite a bit of research on the S5 coupe and its competitors. I found the sales consultant, Chris Bong to More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bong
...
67
...