Capilano Audi

Friendly and transparent Chris, Tim and Natalie were all very friendly and provided helpful and transparent advice. I have already recommended the dealership and will continu Chris, Tim and Natalie were all very friendly and provided helpful and transparent advice. I have already recommended the dealership and will continue to do so. More

To bad they are on the North Shore Very professional service, everything was explained and straightforward, especially Nihk Lo who phoned me immediately after I sent some questions and Very professional service, everything was explained and straightforward, especially Nihk Lo who phoned me immediately after I sent some questions and terms on my e-mail - he got right to the point on the call and we quickly finalized my 2016 Q 5 diesel. Tadz was very informative and friendly and through it all, no pressure .... just facts and information to make your own decision. More

service the only negative is that it took me 2 hrs to get back to yaletown where we live. bridge traffic is out of your control...... the only negative is that it took me 2 hrs to get back to yaletown where we live. bridge traffic is out of your control...... More

Professional stand behind products Although it was hard to get information on a vehicle at first JM Lopez came through and was exceptional at customer service, answered all questions an Although it was hard to get information on a vehicle at first JM Lopez came through and was exceptional at customer service, answered all questions and responded in a timely manner. When I picked up the vehicle Arron carried on with great service, after a couple of days I noticed a couple of things wrong with the vehicle an Desmond is service was great keep me informed and up to date that sales was covering all costs. So these guys are great ambasitors for Capilano Audi!! Suggestion although the vehicle I bought wasn't a certified used vehicle it would be good if someone had gone through to make sure everything was operational. Thanks JM, Arron and Desmond More

Awesome Team! Always comfortable dealing with these people! Professionally and kindly explain my concerns, and give me a peace of mind all the time! Thank you gr Always comfortable dealing with these people! Professionally and kindly explain my concerns, and give me a peace of mind all the time! Thank you great team!! More

First Class Experience Experience at Capilano Audi was nothing short of first class. Words that come to mind: friendly, honest, professional and knowledgeable staff. Kudos t Experience at Capilano Audi was nothing short of first class. Words that come to mind: friendly, honest, professional and knowledgeable staff. Kudos to Aaron throughout the entire process. He even remembered my son's name. Fabulous work, everyone. Thank you. More

anyone can be ordinary My Audi experience is the perfect example of what it means to go above and beyond. ....k, the fact that I remember the names of every individual My Audi experience is the perfect example of what it means to go above and beyond. ....k, the fact that I remember the names of every individual I dealt and the role that they played with in the last 48 hours is part of the reason that I am filling out this survey...all equally impressive and...thank you to each and every one of you! More

Service my vehicle Friendly, close to my home. Open hours are meet my work schedule. Familiar faces all the time, come there and seems like people know me and expecting Friendly, close to my home. Open hours are meet my work schedule. Familiar faces all the time, come there and seems like people know me and expecting me. More

Service is excellent I have been dealing with Capilano Audi for over 7 years and their service department is second to none. The work is very well done, work is completed I have been dealing with Capilano Audi for over 7 years and their service department is second to none. The work is very well done, work is completed within the timeline given and the explanations are clear and professional. More

Excellent car buying experience Excellent customer service and very friendly staff who care about my needs. They care about what I wanted and not just selling me things I didn't need Excellent customer service and very friendly staff who care about my needs. They care about what I wanted and not just selling me things I didn't need. More