Capilano Audi

Very patient, explained car clearly, Sales demo all features of the car. It feels like home every time I visit. Sales are not pushy at all. Highly recommended features of the car. It feels like home every time I visit. Sales are not pushy at all. Highly recommended More

We just bought a car from Capilano Audi and had a very pleasant experience. Lachin had the cars we wanted to test drive, ready for us. We made up our mind pretty quickly and she made sure the car we chose pleasant experience. Lachin had the cars we wanted to test drive, ready for us. We made up our mind pretty quickly and she made sure the car we chose was clean and gased up. It’s always a bit of long process but at Capilano Audi, the pleasant environment makes it less of a chore. We would definitely recommend Lachin to any friends looking for an Audi. She is very professional and the opposite of what people imagine when you mention a car sales person: very pleasant, knowledgeable and not pushy! More

Capilano was able to take my car in for service in less than 2hrs and provide me a loaner to get to my meeting. Amazing! than 2hrs and provide me a loaner to get to my meeting. Amazing! More

Service Well taken care of - major 115K service - efficiently ( I hope ) and speedily done. Good use of electronic communication for both setting up time, che Well taken care of - major 115K service - efficiently ( I hope ) and speedily done. Good use of electronic communication for both setting up time, checking confirmation and informing when the car was ready for pickup. More

Everyone we dealt with at Capilano Audi was so friendly, helpful and knowledgeable. The best car buying experience I have ever had. Their customer service is top notch! helpful and knowledgeable. The best car buying experience I have ever had. Their customer service is top notch! More

They are so helpful and fast working solving problems very fast test drive the car is very nice and helpful they offer couple of cars to choose very fast test drive the car is very nice and helpful they offer couple of cars to choose More

Purchasing a Used Car Sight Unseen! I live in Ontario and saw a 2005 Audi A4 Cabriolet finished in Silver and Red, a very rare colour combination. I just sold 2 Saab Aero convertibles ov I live in Ontario and saw a 2005 Audi A4 Cabriolet finished in Silver and Red, a very rare colour combination. I just sold 2 Saab Aero convertibles over the week-end and was slowly looking for a new convertible. This one with less that 130 KMs looked like it was in amazing condition and one of the cheapest in Canada. I contacted the Capilano Audi and got in touch with Kris Prazma in sales whom has been amazing to deal with. I explained to Kris that I lived in Toronto and needed to ship the vehicle from Vancouver to Toronto sight unseen. Kris personally took 30 pics of the vehicle and sent them to me. I also had a close friend whom lives in Vancouver to inspect the car. My friend said the vehicle was excellent and was as described by Kris. After shrewd negotiations, I ended up paying full price! The vehicle was in high demand. I dealt with Matthew Tarka from finance and he was just as professional and helpful as Kris. After multiple emails, calls and coordination, the deal was done. In less than a week, the car was processed, my new ownership paperwork was Fedexed and in my hand in Toronto and my car is on a train enroute home. This was not an expensive purchase but I was treated with professionalism and respect as if I was buying a new R8. I highly recommend this dealership and these two gentlemen! Very well done and thank you. More

Professional, polite and friendly service as always :) I was there for a service, and had the engine light come on temporarily a few days prior to my appt. They were able to take take of everything. :) was there for a service, and had the engine light come on temporarily a few days prior to my appt. They were able to take take of everything. :) More

Great sales and service experience My experience with the sales department was amazing. Ryan provided all the information I needed and was extremely responsive, but without feeling pus My experience with the sales department was amazing. Ryan provided all the information I needed and was extremely responsive, but without feeling pushy. It was a refreshing change from previous dealership experiences. My service experience has been great as well. I went to another dealership closer to me for my first service, but switched to Capilano Audi for the remaining services based on my great sales experience. I have had all services there since. I seem to always be able to get in on short notice, and Desmond proactively provides me with all the information I need about the service. The shuttle service is prompt and very flexible. Top notch service all around. More

friendly, knowledgeable staff.. Every time I drop my car off for service, the staff is kind, knowledgeable, ready to answer any of my questions.. friendly and serviced on time! Every time I drop my car off for service, the staff is kind, knowledgeable, ready to answer any of my questions.. friendly and serviced on time! More