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Campus Nissan

Victoria, BC

4.9
59 Reviews

3361 Oak St

Victoria, BC

V8X 1R2

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59 Reviews of Campus Nissan

February 13, 2018

lost deposit check We went to the dealer looking for a truck, found one and put a $5,000 cheque down as a deposit for the truck, the truck just came into to the dealer, More

by rick martin macdougall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter
May 10, 2018 -

Campus Nissan responded

Hi Rick, I am happy to hear that we were able to help you find the right car at Acura, but I’m very disappointed to hear about your experience at Nissan. I would like to extend an apology to you for any stress and inconvenience this may have caused. First and foremost, our top priorities are making sure that your vehicle is functional and safe. We are always extremely thorough with our inspections and we would not want to sell you a truck with a major problem that would cause you grief down the road. Secondly, we strive to take great care of your privacy and documents so I am very sorry that we gave you the impression that your cheque was misplaced. Even though it’s disheartening to hear, feedback like yours is valuable because it helps us improve our services and helps us gain a better understanding of the customer experience. I hope that you will not hesitate to contact us in the future for any vehicle or service needs.

October 05, 2017

Impressive, no hassle service from this dealership. After trying to deal in our home city and being offered insulting prices for our trade, plus high pressure sales tactics, we contacted Campus by phone More

by HappyOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandu Goebl, Steve Carless, Bobbi Rabii, Dave Gatey, Craig Hygh, Henry + others
May 01, 2018 -

Campus Nissan responded

Thanks so much for the kind review! So glad to hear that you were happy with our service and that you love your Murano :)

September 15, 2017

Great Customer Service, Great Experience! I ust bought my first car (used) from Campus Nissan. As a first time buyer, my Salesman (Michael) took the time to help me find exactly what I was loo More

by ella123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cwiklinski
April 18, 2017

Old-school cartoon-style dealership I had done all my research beforehand, went in with money in my pocket to look at a Rogue. I was almost tackled by a salesperson in the parking lot on More

by VictoriaGuy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
can't remember his name.
May 01, 2018 -

Campus Nissan responded

I’m disappointed to hear that you had such a frustrating encounter with our Sales staff. It sounds like there was a miscommunication during your visit and you felt pressured to agree to a purchase. That’s definitely not the kind of first impression that we want to make with our customers. We are normally known for our professionalism and straight-forward honesty throughout the car purchasing process, so it is disheartening to hear that you felt our services lacking in those key areas that we pride ourselves on. If you would be open to it, we would like a chance to discuss this with you further. You can reach our General Sales Manager, Mandu Goebl at 250-475-2227 or mgoebl@campusautos.com.

March 19, 2017

Excellent assistance With my son-in-law's support, I recently purchased a 2014 Leaf and truly love it! The sales rep and manager took their time to understand my needs, ex More

by Judy Heart Leaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Doug
March 08, 2017

Never going back to Campus . In Sept of 2015 I bought a 2013 Leaf, Campus lied to me about how often these get stolen (like never) to sell me theft insurance, and then sold me a More

by Wolfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Luke
February 27, 2017

Pretty owned purchase I came in on a busy to Saturday afternoonto look at a pre-owned vehicle that I had seen on their website. I was helped right away . The salesman was v More

by Cynth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hughes , Doug Agron
May 01, 2018 -

Campus Nissan responded

Thanks for the review Cynth!

February 11, 2017

Bought a second hand Sentra Great service, Peter Luke was thorough and helpful but not at all pushy, I am very happy with my new car. I would recommend this dealership to buy a c More

by Charlotte67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Luke
Feb 27, 2017 -

Campus Nissan responded

Thank you so much for taking the time to leave a review Charlotte! We appreciate your feedback and are happy to hear that we could help you out!

May 01, 2018 -

Campus Nissan responded

Thanks so much for the review Charlotte!

January 26, 2017

Double check their work yourself if you can I don't like writing bad reviews but in this case I feel I have to. Their front desk service is pretty good and fast but my main concern is the work t More

by Tony1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know names of technicians
Feb 01, 2017 -

Campus Nissan responded

Hi Tony, I am very sorry to hear that you had a bad experience. We have extremely high standards for the work that our technicians undertake however, there's always room for improvement, so your feedback will certainly be taken into consideration. If there's anything we can do to help, please don't hesitate to call Craig Hygh, Fixed Operations Manager at (250) 413-7371.

October 19, 2016

Peter Luke...passive aggressive weasel Had a rotten experience with a salesman named Peter Luke. He was very passive aggressive and I caught him in a couple of lies. What sealed the deal an More

by Deaner
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Peter Luke
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