Not all bad as the title says. I had a quick test drive of a Leaf and left well-informed about charge times, apps to use, features of the car, etc. However, a few days later, I had a rather disappointing experience trying to arrange to do a longer (a couple of hours), more realistic test drive of a Leaf. I was told I could drive it for 30 minutes but not longer. (I've previously heard of people taking a car out for the weekend, but that was a few years ago, so who knows.) When I asked why this was I was scolded: "it's not fair to the other customers who want to test drive it...no one ever takes it out for that long lol." This felt quite disrespectful, and has unfortunately turned me off wanting to do business at Campus Nissan or even buy a new car. I suggest some guidelines and training for sales staff on how they communicate with customers by text.