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Campus INFINITI

Victoria, BC

4.8
35 Reviews
Call Dealership (250) 475-1148

3371 Oak Street

Victoria, BC

V8X 1R2

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35 Reviews of Campus INFINITI

May 26, 2022

So far, so good. Have only done oil changes and maintenance. Car comes back clean. Nice pleasant staff, great service. Love that we can store our winter tires so we d More

by Love my QX70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee
Report | Print
May 27, 2022 -

Campus INFINITI responded

Hello, thank you for your five-star review! I am glad to hear you’ve had very pleasant visits at Campus Infiniti. Our staff is always committed to providing exceptional service to all of our customers. Your positive feedback is appreciated. Have a great day!

Helpful
January 28, 2022

I have a long term relationship with this dealership and I hope that the excellence of the operation continues under the new ownership. More

by H Gascoigne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morrow, Lance
Report | Print
Jan 31, 2022 -

Campus INFINITI responded

Hello, thank you for leaving a five-star review and for your continued loyalty! I am happy to hear you had a very satisfying service experience at Campus Infiniti. We are committed to providing exceptional service to all of our customers. We appreciate your feedback, and we look forward to serving you again!

Helpful
December 30, 2021

Professional pleasant knowledgeable It not fair to ask Professional pleasant knowledgeable It not fair to ask for 15 words that’s to much More

by Rainsford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
10 john
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Jan 03, 2022 -

Campus INFINITI responded

Hello Rainsford, thank you for taking the time to write a five-star review. I am happy to hear you had an exceptional service experience at Campus Infiniti and John was able to make your visit pleasant; he will be thrilled to hear your positive feedback. We appreciate your recommendation. Have a nice day!

Helpful
December 01, 2021

Good cars very friendly staff. Good quality cars and knowledge able sales person and whole staff. More

by Harv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Dec 08, 2021 -

Campus INFINITI responded

Hello Harv, thank you for taking the time to write a review. I am glad you had a positive experience with our Service Staff at Campus Infiniti. We appreciate your feedback. We take all reviews into consideration to provide the best service experience to our customers. Please feel free to reach out to our Service Manager, Mike Cormack, at (250) 384-2277 or mcormack@campusautos.com at your earliest convenience. Thank you again for your time and feedback.

Helpful
October 29, 2021

Sales and service is excellent very happy with the staff I dealt with No problem recommending it to anybody The only problem I had was with the cleanliness of the car when I received it wasn’t as good as I More

by jimemery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cage Clough
Report | Print
Nov 04, 2021 -

Campus INFINITI responded

Hello Jim, thank you for your feedback and recommendation! I am happy to hear you had an outstanding service experience at Campus Infiniti. Gage is an exceptional employee and I am glad to hear he was able to provide you with an excellent and enjoyable experience. I am sorry to hear your vehicle was not up to your cleaning standards; however, customer satisfaction is very important to us so please feel free to reach out to Mike Cormack, our Service Manager, at mcormack@campusautos.com or 250-384-2277. Thank you for your review and have a good day!

Helpful
September 21, 2021

Just an overall bad service experience at this dealership,it was not done on time and they gave my car back without cleaning the interior or exterior,and they had the vehicle for 4.5 hrs. that is More

by Platinum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitchell
Report | Print
Sep 23, 2021 -

Campus INFINITI responded

Hello, thank you for sharing your feedback with us. We are truly sorry to hear about your negative service experience and we would like the opportunity to earn your business back. At your earliest convenience, please contact our Service Manager, Mike Cormack, at 250-475-1148 or mcormack@campusautos.com. Thank you for your time and feedback.

Helpful
August 04, 2021

Very positive experience. Personable and knowledgeable sales person. Couldn't do enough to please us and answered all questions. Very efficient. Keep up the good work. More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Clough
Report | Print
Aug 06, 2021 -

Campus INFINITI responded

Hello Jim, thank you for reaching out! We are so glad to hear you had a positive experience with our associate, Gage Clough. We work hard to provide a memorable customer experience and we're glad your experience with Gage was reflective of that. Thank you again Jim and have a great day!

Helpful
June 16, 2021

A most pleasant experience. Kaylee put my husband’s mind at ease with his questions. Establishment is comfortable, quiet, classic surrounding. Staff are all top notch! More

by debstevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee
Report | Print
Jun 17, 2021 -

Campus INFINITI responded

Hello Deb, thank you so much for your review. We are so happy to hear you and your husband had a positive experience with Kaylee in our Service department. We work hard to provide a great customer experience and it is always wonderful hearing positive feedback from our guests. Thank you again Deb, and have a wonderful day!

Helpful
March 19, 2021

Feels like I belong to a private club. The quality of Feels like I belong to a private club. The quality of the service reflect the quality of the product, dependable, reliable and very welcoming. I wo More

by yanickleclerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Mar 22, 2021 -

Campus INFINITI responded

Hello Yanick! Thank you so much for your review, we are blown away by your kind words! It's so great you had a positive experience while getting your vehicle serviced. If there's ever anything you need from us, please feel free to give us a call or stop by. Thanks again!

Helpful
March 10, 2021

You have a nerve telling me exactly how long my review has to be. I should be charging you $120/hr for the time you expect of me.. More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell C
Report | Print
Mar 12, 2021 -

Campus INFINITI responded

Hi Craig, thank you for taking the time to leave us a review, we really appreciate your feedback. If you have any concerns, please reach out to our Service Manager, Mike Cormack, at mcormack@campusautos.com, or call him at (250) 381-2277.

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