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Campus INFINITI

Victoria, BC

4.8
35 Reviews

3371 Oak Street

Victoria, BC

V8X 1R2

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35 Reviews of Campus INFINITI

December 17, 2023

I have already written a review. Why do I need to repeat myself again when good work does not have to be repeated. More

by Jeantibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Dec 18, 2023 -

Campus INFINITI responded

Hello, we appreciate you taking the time to write up a 5-star review! We’re glad to hear you had a pleasant service experience with our Campus Infiniti Service Advisor, Gabe Broughton. He is a very dedicated and knowledgeable professional; he will be thrilled to see your positive reviews. Thank you again, and have a lovely day!

November 23, 2023

I've dealt with Campus Infiniti for about 15 years and am very impressed by everything that they do. More

by bg-brian-johnston
Recommend Dealer
Yes
Employees Worked With
Gabe Broughton
Nov 27, 2023 -

Campus INFINITI responded

Hello, thank you for taking the time to give Campus Infiniti a 5-star review! Gabe Broughton is a very dedicated and detail-oriented professional; he will be thrilled to hear your positive feedback. We appreciate the recommendation, and we look forward to serving you again in the future. Have a lovely day! Mandu Goebl, General Manager

October 28, 2023

I have dealt with this dealership since I bought my first Maxima in 1997. Bought my second Maxima and an Altima there too. Own an Infiniti now and have never been disappointed. More

by apestaartje2000
Recommend Dealer
Yes
Employees Worked With
Employee at service desk sorry,no name that I recall.
Oct 30, 2023 -

Campus INFINITI responded

Hello, thank you for taking the time to write a 5-star review to the Campus Infiniti team! As you know, the Sales team always goes above and beyond to make sure every customer is satisfied with their purchases. We appreciate your positive feedback, recommendation, and continuous loyalty. Enjoy your Infiniti, and have a lovely day!

September 01, 2023

See my previous report on my comments (Kudos to Gabe) (This part is duplication of input already delivered More

by Jaxdiggs
Recommend Dealer
Yes
Employees Worked With
Gabe
Sep 05, 2023 -

Campus INFINITI responded

Hello Jax, thank you for taking the time to write Campus Infiniti a five-star review! We are pleased to hear about your great visit at Campus Infiniti. Here at Campus Infiniti, all our staff members work hard to provide the best customer service experience to all our clients. Thank you again for your reviews and we look forward to seeing you again. Have a wonderful day!

August 16, 2023

I enjoyed speaking with Gabe who gave me a very specifics answer to all my questions. Good work . More

by Donfauchon
Recommend Dealer
Yes
Employees Worked With
Gabe
Aug 17, 2023 -

Campus INFINITI responded

Hello Don, thank you for taking the time to write Campus Infiniti a five-star review! We are pleased to hear about your pleasant visit to Campus Infiniti and that Gabe could provide you with the answers you needed; he will be delighted to hear your positive feedback! Here at Campus Infiniti, all our staff members strive to provide the best customer service experience to all our clients. Thank you again for your review, and we look forward to serving you in the future. Have a wonderful day!

July 22, 2023

Great team working within an excellent facility. Left with the new vehicle we wanted and a good feeling that the process was pleasant and professional. More

by Bill and Michelle
Recommend Dealer
Yes
Employees Worked With
Tony Ho and Todd Beelby
Jul 27, 2023 -

Campus INFINITI responded

Hello Michelle and Bill, thank you for taking the time to write Campus Infiniti a five-star review and for your recommendation! We are delighted to hear about your experience purchasing your new vehicle! Here at Campus Infiniti, all our staff members strive to provide the best customer service to all our clients. Should you have any questions about your new vehicle, please do not hesitate to contact us. Thank you again for your review and recommendation. Have a wonderful day!

May 21, 2023

Ten years of great service from this dealership! (Now I have to add some words to get my review submitted!) More

by bg-brian-johnston
Recommend Dealer
Yes
Employees Worked With
Gage Clough
May 24, 2023 -

Campus INFINITI responded

Hello Brian, thank you for taking the time to write Campus Infiniti a five-star review! Here at Campus Infiniti, all our staff members strive to provide the best possible customer service experience to all our clients. Thank you again for your review, and we look forward to serving you in the future. Have a wonderful day!

April 14, 2023

I purchased a 2010 Infiniti FX35 and I took it in with a part to have them put it in, as it turned out it was the wrong part but the technician could not figure that out right from the start, maybe he did b More

by Lost customer
Recommend Dealer
No
Employees Worked With
parts, service
Apr 21, 2023 -

Campus INFINITI responded

Hello William, here at Campus Infiniti, we pride ourselves with our thorough vehicle inspections. I’m sorry to hear you did not have a good experience with us. After speaking with the Fixed Operations Manager, there was some disassembly involved in verifying that the part you supplied was incorrect. We had to remove the wheel, fender liner, fuel filler hose and mounting hardware to determine that the mounting hardware part that was provided was incorrect. The fuel filler pipe is not visible till items are removed. In regards to the key, getting the security access code is not as simple as getting the part number off the BCM. The serial number off the BCM is required, which either involves accessing the BCM, which is behind some panels, or connecting the computer to the car and then retrieving the serial number of the BCM. Again, not a quick process. Once the serial number is available, then it gets entered into the Nissan System to get a code. As you can imagine, there has to be some security steps so the code isn’t readily available to prevent vehicle theft. Jack Ouellet, our Fixed Operations Manager, has tried to reach out to get some more information. If there is anything we can do to improve this experience, please feel free to reach out to Jack Ouellet at jouellet@campusautos.com or our General Manager, Mandu Goebl, at (250) 475-2227 or mgoebl@campusautos.com, at your earliest convenience. We look forward to hearing from you.

April 09, 2023

Very happy with the dealership what more is there to say I answered all the survey questions More

by Satribe
Recommend Dealer
Yes
Employees Worked With
Desk person was great
Apr 13, 2023 -

Campus INFINITI responded

Hello, thank you for taking the time to write Campus Infiniti a five-star review! Here at Campus Infiniti, all our staff members strive to provide all our clients with the best customer service experience. Thank you again for your review, have a wonderful day!

March 31, 2023

Facility is clean well laid out and relaxing. Personnel are courteous and professional. Everything went well. Car was returned on time and clean as a whistle inside and out, More

by EX35 owner.
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 04, 2023 -

Campus INFINITI responded

Hello, Thank you for taking the time to write Campus Infiniti a five-star review! I am pleased to hear you enjoyed your visit, and that you’re happy with the services that were provided. Here at Campus Infiniti, all our staff members strive to provide the best customer service experience to all our clients. We thank you again for taking the time out of your day to write a review and for the recommendation! We look forward to serving you again in the future! Have a wonderful day!

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