Cambridge Hyundai

Customer Focused Service Team Chris Colquhoun showed commitment to following my service through until it was completed. He spent quite a bit of time up front on the phone with me t Chris Colquhoun showed commitment to following my service through until it was completed. He spent quite a bit of time up front on the phone with me talking through all of work that was going to be done on my car, and was very accommodating of my questions. I feel very confident working with him. During the service, I had new tires installed. These tires came with a mail in rebate. When I left the shop, I realized that I hadn't received the rebate. When I came back to pick it up a few days later, Chris had filled out all of the information, printed another copy of the invoice, and prepared the rebate package so all I had to do was mail it in. Small thing, but it really shows his commitment to my satisfaction. More

Auto maintenance I have always had a great experience with workmanship, friendliness of staff and cost same as amount quoted for all repairs. I highly recommend them. I have always had a great experience with workmanship, friendliness of staff and cost same as amount quoted for all repairs. I highly recommend them. More

Great Service, especially from Adam Perry. Anytime I have a problem or concern with my car, Adam has fixed the problem and done an excellent job with it. He always explains to me what the probl Anytime I have a problem or concern with my car, Adam has fixed the problem and done an excellent job with it. He always explains to me what the problem is and what may of caused it. Very impressed with the service he has provided me with my car, couldn't ask for a better mechanic to work on my car. More

Dangerous and very poor customer service I bought a car at Cambridge Hyundai a little over a year ago. I was generally pleased with the service and have been very pleased with my vehicle. Ho I bought a car at Cambridge Hyundai a little over a year ago. I was generally pleased with the service and have been very pleased with my vehicle. However, what I am surprised at is the negligence of the service department and their lack of customer service. I have had my tires changed over for winter/summer a couple of times since I purchased my car there. a couple of months after having my summer tires put on I noticed there was a lug nut missing on one of my wheels. I immediately went to the dealership and asked them to put on a new lug nut. Which they did. I then went in to my mechanic for an oil change and asked him to check all my lugs. The lugs on both rear tires were all loose. Apparently it is standard practice to have the lugs re-tightened after driving a couple hundred km with those types of wheels. I was never told this by the technicians at Cambridge Hyundai. Luckily my wheels never came off. I am shocked at their negligence. Not only did they risk the lives of myself and my family, but everyone on the roads I drive on. Can you imagine what would have happened if My wheel had fallen off on the 401? A couple of months later Cambridge Hyundai called me for scheduled service. When I told the nice lady on the phone that I was very disappointed with the service and wold like to speak with the service manager I was put on hold, then told he was busy with another customer ,and would be in touch with me shortly. I am still waiting for that call. I am in customer service and this is unacceptable. Not only did they risk my life, I don't even warrant a prompt call to discuss the situation. You can be sure I will tell everyone I know to never deal with Cambridge Hyundai. More

Great Dealership!!! Over the past eight years we have only purchased vehicles from Cambridge Hyundai and also had them serviced at Cambridge Hyundai. The staff is friendl Over the past eight years we have only purchased vehicles from Cambridge Hyundai and also had them serviced at Cambridge Hyundai. The staff is friendly, caring, and very helpful. We have had only positive experiences with our 4 vehicles. Today we took delivery of a 2015 Elantra and were again pleased with the help and guidance of Gerry and Paul through the buying process. The quality of the cars is outstanding. More

Best car buying experience I could ask for! I brought my old Mazda 3 in to get appraised for a trade-in a little while ago. While the manager Ferd Santos was taking a look at it, Syed showed me I brought my old Mazda 3 in to get appraised for a trade-in a little while ago. While the manager Ferd Santos was taking a look at it, Syed showed me around and introduced me to the 2015 Hyundai Elantra. Since I have not taken a look at a Hyundai for a long time, I had many MANY questions. Throughout the whole process Syed, Ferd, Paul, and even other sales reps that I bumped into were more than happy to take their time and answer my questions in detail. When it comes to the car I traded it, I can say with confidence that I believe they gave me the best possible price, just like they promised; this is something I have been unsure about at other dealers, but the Hyundai team really did put in the effort to give me a great price, I will never regret the trade-in! In regards to my new Hyundai, it is a car of elegance and comfort. Everything from the premium cloth seats to the set-up of the dashboard makes you feel like sinking into the car. On top of this, Syed, Ferd, and Paul worked with me to meet my budget. This car has great value, great style, great mileage... Everything I could ask for. Thanks again to the Hyundai team! David D. More

The best sale rep ever Mr Nicolae Raiciu: I just take a moment to express my gratitude for the impecable service that was oferred to me by Nic Raiciu from Cambridge Hyundai.Very knowledgeable I just take a moment to express my gratitude for the impecable service that was oferred to me by Nic Raiciu from Cambridge Hyundai.Very knowledgeable with an infinite patience I was helped to get one of the best cars on the market. Nic replied to my one milion of text messages and emails treating me very politely. He also took care of all my concerns and solved all the problems very fast and eficiently. I already recomended him to lots of my friends because he knows how to bring peace of mind to the customer. Mirela-Cristina P -a happy client. More

excellent service All the employee are such an amazing individuals, always give advises and on time in service. Explains every important detail about the car, they allo All the employee are such an amazing individuals, always give advises and on time in service. Explains every important detail about the car, they allow buyers to test drive the car one's dreaming. More

Matts the man Had a great experience, easy process. Paul the finance guy easy to deal with. Matt was very helpful answered all my questions and was patient with me. Had a great experience, easy process. Paul the finance guy easy to deal with. Matt was very helpful answered all my questions and was patient with me. I had a bad experience at previous dealer so was very hesitant and over analytical Matt was able to break things down for me and work with me to find the perfect deal. Thanks again More

Excellant experience My Husband and I walked into the dealership just to ' talk' about buying a car and I walked out purchasing a brand new Hyundai Elantra. Gerry was won My Husband and I walked into the dealership just to ' talk' about buying a car and I walked out purchasing a brand new Hyundai Elantra. Gerry was wonderful and worked with us to get the best price with the features we wanted . When we came to pick it up it had been raining earlier in the day and I noticed that they had a cover protecting my car from the rain , when Gerry did his reveal the car was more beautiful then I remembered. I absolutely love my new car ,thank you Cambridge Hyundai for your excellent customer service and attention to detail . More