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Cambridge Hyundai

Cambridge, ON

4.2
963 Reviews

1962 Eagle Street

Cambridge, ON

N3H 0A1

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963 Reviews of Cambridge Hyundai

June 24, 2017

Gerry Santos is a Sales Rock Star! Gerry is the man when it comes to finding the right car for you while feeling like you're talking to a friend with your best interest as a priority! More

by jeffesmeralda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Santos
June 24, 2017

Superb Quality Service Buying a car had always been such a painful process for me but dealing with Cambridge Hyundai staff made such a great experience. From the moment I wa More

by jeffesmeralda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler, Gerry Santos, Ferdinand Santos
June 19, 2017

Best experience Tiff and i would like to give a great big thanks to Gerardo (Gerry) Santos from Cambridge Hyundai. He was very helpful, knowledgeable and fast in help More

by Pete82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Gerry Santos
June 18, 2017

Wonderful! Everyone was very friendly and welcoming. From greeting you when you walk through the door to asking you if you would like a drink. The salesperson, A More

by tw2422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Andy Leandres
June 16, 2017

awesome expirence From the first moment i walked in hyundai dealer i knew i was in the right place i saw Gerry santos and i told him what i was looking for he told me n More

by medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Santos
June 14, 2017

Awesome dealership! We had been in to see Gerry Santos a few months ago, he was great followed up with us afterwards and when I said that the timing wasn't right he was s More

by Nicolekp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Gerry Santos
June 12, 2017

Worth the Drive - Happy Customer I traveled an hour away from where I live to buy my car from Cambridge Hyundai and it was worth every second of traffic. Mark was extremely knowledgea More

by Julie888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler, Mark Higgins
June 10, 2017

Great Dealership! This is my first time dealing with a Hyundai dealership and all I can say is it was an excellent experience. From the moment I first went to the lot t More

by happyclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee Erwin-Wheeler, Gerry Santos, Ferdinand Santos
June 09, 2017

I love my new car I just purchased my 3rd new car in the last 4 years from Cambridge Hyundai. The first 2 purchases went great but this purchase had a few hiccups. I More

by JohnD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Erwin, Paul Walia, Ryan Van Schaik, Carly Sauve, Gerry Santos
Jun 09, 2017 -

Cambridge Hyundai responded

Hi John, I'm so sorry to hear of your frustrations. We strive for world class Customer Service here and take concerns like this very seriously. Are you able to visit us on Monday to meet with our Dealer Principal? He would really like the opportunity to remedy this situation. Please let me know when you might be available to visit or a phone call if you're unable to make it in. Kindest Regard, Carly Sauve Internet Manager Cambridge Hyundai

Jun 09, 2017 -

Cambridge Hyundai responded

Oh my goodness! I can see how that would be very frustrating. Mark will certainly get to the bottom of it. How about 2pm on Monday? If you need to reschedule or anything, feel free to email me directly at csauve@cambridgehyundai.com or call me at 519-650-5080. Thanks John:) Carly

Jun 09, 2017 -

JohnD19 responded

I would love to meet with someone that can help in this situation. It would have to be mid to late afternoon on Monday. My car has been with the dealership since Wednesday May 24th and I still don't have an eta on when I will receive it back. The car has been at the dealership longer then it has been in my driveway. John

Jun 10, 2017 -

JohnD19 responded

Ill add it to my calander. Thanks John

Jun 12, 2017 -

Cambridge Hyundai responded

Hi John, You can ask for me, Carly, and I will introduce you to Mark:) What is your last name John? So we can look up your file. Thanks, Carly

Jun 12, 2017 -

JohnD19 responded

Hi, who should I ask for when I arrive this afternoon? John

Jun 12, 2017 -

JohnD19 responded

John Dwyer

Jun 20, 2017 -

JohnD19 responded

Hi Carly, I don't have a direct contact to Mark so if you can relay the message that would be great. I was in there this morning and I spoke to Mark for a couple minutes but I forgot to ask if he looked into the referral payment we spoke about last week. I did update my review to reflect the conversation I had with Mark last week. Thanks John Dwyer

June 08, 2017

Happy & satisfied I feel so special with the way Andy help me & my husband to get the new Santa Fe. I have drive it for more than a week & i do enjoy it. More

by Cambridge Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Walia, Chris Colquhoun, Andy Leandres
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