Cambridge Hyundai

Ridiculous service department and management. It was a big mistake that i have purchased my vehicle from this dealership. Worst experience ever had. Once they sell car then you will see their real face an big mistake that i have purchased my vehicle from this dealership. Worst experience ever had. Once they sell car then you will see their real face and dealing, they would never answer your call especially when they have to fix something which comes in warranty or guarantee. Its been two months i have been calling them for my moonroof motor problem and no follow ups or action has been taken yet. I would never recommend anyone to get any service from here. More

Safety standards maintained during this pandemic. Social Distancing being observed. The sales person had gloves on and seat cover when he brought the vehicle over. Distancing being observed. The sales person had gloves on and seat cover when he brought the vehicle over. More

I was not happy with Service manager or either the dealer manager was not very helpful. Not able help me out just ignored. Try calling them no answers since last week manager was not very helpful. Not able help me out just ignored. Try calling them no answers since last week More

We were very disappointed with the Customer service. We were greeted by the GM and said we are here to buy a vehicle. The sales person was not really interested. After half hour we got up and walked ou were greeted by the GM and said we are here to buy a vehicle. The sales person was not really interested. After half hour we got up and walked out and went to Milton the following day and bought a vehicle there. More

Awesome staff, friendly and professional. Never pressured to do recommended services, and all work is explained well. I always know what I'm paying before the service is complete. Highly recommen pressured to do recommended services, and all work is explained well. I always know what I'm paying before the service is complete. Highly recommended More

Fantasic Came in for a remote starter, service staff was amazing, all are super friendly! Technician was great at explaining how to use the starter. Car was Came in for a remote starter, service staff was amazing, all are super friendly! Technician was great at explaining how to use the starter. Car was given back to me better than I even gave it to them! More

Loki, Chop and Darrell the mechanic are wonderful Darrell, Chop and Loki truly went above and beyond what I could have ever expected in a dealership. From the time I met with them they worked with me Darrell, Chop and Loki truly went above and beyond what I could have ever expected in a dealership. From the time I met with them they worked with me to get the best possible financing rate. They made sure I could afford the payments and even got me out of a car I was paying out the teeth for. I now am the proud owner of a new safe vehicle (Darrell made sure it was safe for me). I am so beyond overwhelmed with the customer service that I have received. Thank you so much to all of you. I will be back and will tell all my friends about the wonderful experience I received at Cambridge Hyundai More

WORST SERVICE, WORST DEALERSHIP After purchasing a Hyundai with a recalled, blown engine, this is the customer service I get to enjoy from Hyundai trying to recover the engine replac After purchasing a Hyundai with a recalled, blown engine, this is the customer service I get to enjoy from Hyundai trying to recover the engine replacement cost: We were promised time after time that it would be resolved "within the next few days" with no follow-up calls when we didn't hear back. It is 3 months to-date that I submitted this claim to Cambridge Hyundai. The service rep Alexus told me that there isn't anything she can do. I was told that she didn't sell me a faulty engine. She has other clients, so she can't keep following up with the warranty rep. And that this should've been taken care of when the engine blew up last summer.. it's it's not her problem? Like I signed up to replace a blown engine when I bought the car? When I asked to speak to her manager she kept telling me he's not available. When I kept insisting I'm not getting off the phone, sure enough her manager is available! He kept interrupting me and talking over me and when I asked for follow-up calls if the given timelines aren't going to be met. He asks me "so when do you want me to call you? Every day? Every hour?" When I reiterated that when you give me a timeline and you can't meet it, I would like a phone call. I got a lot of condescending tones, talking down to and was told snidely this is a circular conversation and he cut the conversation short. I am even more disappointed in the service than my blown engine. More

Fantastic service So happy with my new car. Gerry was very helpful. They did more then what was asked and expected. Removed my whole bumper and painted it cause it had So happy with my new car. Gerry was very helpful. They did more then what was asked and expected. Removed my whole bumper and painted it cause it had a little scratch. Thanks guys! More

What a great buying experience!!! From the minute we walked in Izzy was fantastic!!! No pressure, knowledgeable and he worked in our budget and time frame(which was like yesterday) and From the minute we walked in Izzy was fantastic!!! No pressure, knowledgeable and he worked in our budget and time frame(which was like yesterday) and got our daughter into a fantastic car!!! We can’t thank you enough for everything! From sales to finance to pick up it went so smoothly and was the easiest new car purchase I have ever experienced! More