Cambridge Hyundai

Outstanding Customer Care I did not purchase my new 2017 Tucson Hyundai at Cambridge but live near by and decided to try it for all servicing issues. The "over all" reception a I did not purchase my new 2017 Tucson Hyundai at Cambridge but live near by and decided to try it for all servicing issues. The "over all" reception and customer care has been outstanding. Whether it is simply an oil change or a more complicated issue Mike is always friendly and very helpful. Mike Lear is someone I would hire. He represents Hyundai with excellence, care and pride. Mike exceeds my expectations in customer care. He is professional, acts quickly and fairly. Recently I had a crack in my windshield which appeared to start at the very outer edge of the glass. There was no stone chip found in the glass. So I thought I would drop by to see if warranty might cover this issue. Mike, kindly took the information, promising that he would send it to the appropriate people (who make the decision). He told me it would be 3-4 days before I heard back from him. I heard back from Mike the very next day and was told that it absolutely is covered under warranty. Subsequently, I have had the windshield replaced!!! Even if it had not been covered I found Mike to be understanding and kind in the process. the very next day I received a phone call from an individual wanting to confirm that I was totally satisfied with my experience. yes, I am totally satisfied with their service and will recommend to friends and colleagues. thank you very much for your service Mike. Doug Sider More

Acura purchase I would recommend this dealership for their customer service excellence. We purchased a preowned Acura and our experience working with Gerry was secon I would recommend this dealership for their customer service excellence. We purchased a preowned Acura and our experience working with Gerry was second to none. The integrity pricing policy removes awkward haggling. A little fate and circumstance brought us all together for a great and easy experience. Appreciation to Kylee and Charles who handle the boring but necessary part of the purchase. More

3 thumbs up!!!! went in to buy a new car, left with a new car with more then what i was wanting in a car, and also got lots of helpful financial advise from Charles! went in to buy a new car, left with a new car with more then what i was wanting in a car, and also got lots of helpful financial advise from Charles! I will deffantly come back to this dealer when i am ready for another vehicle! More

"Chop gave us more than what we expected" Dave & Sue Furzer On Dec 10 2017 our 2013 Elantra was in an accident and it was a right off. Suddenly there were 3 of us without a car, my husband, Dave & Sue Furzer On Dec 10 2017 our 2013 Elantra was in an accident and it was a right off. Suddenly there were 3 of us without a car, my husband, myself and our granddaughter. Our car was towed from another city to Cambridge Hyundai without any hitches from our road side assistance. When we explained our situation to Chop he immediately sat down with us and told us that we should look for another car before we hear from the Ins. Co. so that in this way we can be prepared. He was positive that our car would be a right off and he was correct. With the task at hand Chop had his work cut out for him. He was amazing in how he handled the whole situation being that Christmas is just around the corner and we needed it all done before Christmas. He was very informative about the products that he presented to us which he believed that would benefit all of us. He not only was able to give us what we needed but gave us more that what we ever expected. Chop's professional and friendly manner made us feel very welcome and at ease considering our situation that we were all in. Chop acted very quickly on our requirements for 2 cars and was able to complete the task all before Christmas. We bought a 2017 Tucson, and it is everything and more than what Chop said it was. It is perfect for us. Our granddaughter bought a 2014 Kia Rio and she absolutely loves it, and it also turned out to be more that she ever expected. Due to Chop's diligence we ended up having a very good Christmas. More

new santa fe It was a pleasure dealing with Gerry again,very professional sale person.also Charles my financial guy ,would recommend these guys to my friends.job w It was a pleasure dealing with Gerry again,very professional sale person.also Charles my financial guy ,would recommend these guys to my friends.job will done More

Mike & Gerry Gerry is fantastic here, highly recommend him. He is warm, friendly, extremely helpful and very knowledgeable! Mike is also great to work with! An Gerry is fantastic here, highly recommend him. He is warm, friendly, extremely helpful and very knowledgeable! Mike is also great to work with! Any time my husband or i need anything serviced we always try and deal with him. He's also extremely personable and trustworthy. Best two employees in the branch! I would recommend though, that when dealing with finance you go over the numbers yourself :) More

great people to work with and understanding Gerry and Chop were able to work with us on many different situations that we found our selves in due to complications with our trade in they all went Gerry and Chop were able to work with us on many different situations that we found our selves in due to complications with our trade in they all went above and beyond what we expected that is why I have no trouble recommending them to anyone to stop in see what that have to offer great people on place to go for your next vehicle purchase More

Santa Fe Purchase Gerry helped us with the purchase of a 2017 Santa Fe Sport........would be an understatement! Gerry's thoughtfulness & caring personality along with h Gerry helped us with the purchase of a 2017 Santa Fe Sport........would be an understatement! Gerry's thoughtfulness & caring personality along with his knowledge of the vehicles and his attention to the little details was more than enough to convince my wife & I that we not only found the right vehicle but the right dealership. A special thanks also to Kylee who through her happy cheerful attitude & pleasant enthusiasm along with her knowledge helped fly through the paperwork. Her eargerness to help with our questions and interest right down to getting dirty digging out mats in the parts department (sorry Kylee) was much appreciated. Overall, the purchase was a great experience. Gerry and Kylee......Thank You! Merry Christmas & Happy New Year to you, your families and the entire dealership. More

We were very well cared for. Thanks Gerry and gang! I’m sure we will enjoy our new Santa Fe and will have fun sharing stories about our experience. See you all again soon. Thanks Gerry and gang! I’m sure we will enjoy our new Santa Fe and will have fun sharing stories about our experience. See you all again soon. More

2018 Tucson Purchase We purchased a 2018 Tucson from Gerry Santos last week. He was most helpful in matching our needs ranging from the model, the features, and the finan We purchased a 2018 Tucson from Gerry Santos last week. He was most helpful in matching our needs ranging from the model, the features, and the financing. This is our third time dealing with him and our fourth vehicle. We encouraged both our sons to purchase from him, they both own a Tucson and an Elantra. Thank you Gerry for your excellent service. Eileen Mathewson More