Cam Clark Ford Richmond

Competent, thorough service My driver's side power window had failed in the down position. This was a serious problem as it occurred in the winter and my vehicle is stored outsid My driver's side power window had failed in the down position. This was a serious problem as it occurred in the winter and my vehicle is stored outside. The service department was able to take my vehicle in immediately that afternoon and keep it under cover until they could get it into a service bay later the same afternoon. The service tech was able to Diagnose the problem right away and my vehicle was repaired and ready for pick the next morning. Good communication throughout. More

Quick and easy I had great service and they answered all my questions. I went in expecting just to look at a car and bought it that day I had great service and they answered all my questions. I went in expecting just to look at a car and bought it that day More

Excellent service: reasonably priced My husband and I are in our mid 70s and each own a Ford vehicle. Both cars have had service and repairs performed at this dealership for seven years My husband and I are in our mid 70s and each own a Ford vehicle. Both cars have had service and repairs performed at this dealership for seven years . In all respects, the service and the service personnel are superior. I would go nowhere else. More

Quick Service Overall service time which including the car wash is over my expectation this time, all required service done within an hour. Service advisor Suman ex Overall service time which including the car wash is over my expectation this time, all required service done within an hour. Service advisor Suman explain very detail same as other advisor, excellent performance. I come to Cam Clark (RichPort) for service because they offered me Tires for life when I purchased my new vehicle as long as I stay in this dealer for all service. I keep my promise for the past 4.5 years. Too bad when Cam Clark came in take over RichPort they cancel this commitment, this makes me very disappoint, if not the attractive offer I wouldn't stay at the same dealer for service special they are not open on Saturday, Everytime when service I have to take at least half day off from my work. I think I should contact Key West Ford when time for my next service which their service department open on Saturday and near where I live. More

service everything was good. I really do not have much more to say but it requires 25 words. Akesh Makan was really good saw my licence plate so had everythin everything was good. I really do not have much more to say but it requires 25 words. Akesh Makan was really good saw my licence plate so had everything ready by the time i got to the counter. I can be tough to please. I didn't like the service at one previous place so i sold my car. More

Great Service Department The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain an The staff is always friendly and ready to deal with you when you walk in. They explain thoroughly what's been done before you sign off and explain any recommendations they make. I've never had a problem or an indifferent attitude from anyone and that's more than can be said for many places these days where customer service doesn't seem to mean much anymore. More

Service department Very efficient, overview of what was to be done and time estimated. Very pleasant and friendly as usual. Please heat the waiting room - had my co Very efficient, overview of what was to be done and time estimated. Very pleasant and friendly as usual. Please heat the waiting room - had my coat on and still froze while waiting. More

Service department They are so professional and really work hard to ensure I am happy and fully satisfied with the experience. I have never had a bad experience dealing They are so professional and really work hard to ensure I am happy and fully satisfied with the experience. I have never had a bad experience dealing with the service department. More

Service and staff "top notch" My service appointment was for 10:30. I arrived 30 minutes early hoping for an early start. Rohin said he would do his best to oblige. My car was read My service appointment was for 10:30. I arrived 30 minutes early hoping for an early start. Rohin said he would do his best to oblige. My car was ready and serviced by 12:00. You can't ask for better than that! More

Friendly, Excellent Staff and Service Ever since I got a Ford, I've always come here to get my car serviced. Akesh is always friendly and will be there to offer good advice. Ever since I got a Ford, I've always come here to get my car serviced. Akesh is always friendly and will be there to offer good advice. More