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Cam Clark Ford Red Deer
Red Deer, AB
582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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582 Reviews of Cam Clark Ford Red Deer
February 20, 2012
I took my car to Festival Ford for some warranty work. I asked the service advisor if the repairs were covered under warranty, and she told me “Yes”. I gave her a written letter telling her I would not pay asked the service advisor if the repairs were covered under warranty, and she told me “Yes”. I gave her a written letter telling her I would not pay for ANYTHING that was not authorised by me. When I picked the car up they charged me around $110 because they could not duplicate one of the problems I took it in for. After arguing with them I paid the money since it was obvious they would not release the car unless I did. I then wrote a letter to the Better Business Bureau and the owner of Festival Ford stated (in his letter to the Better Business Bureau) that I was told before hand I would be charged for the repair. I guess if they lie to their customers I shouldn’t be surprised that they would lie to the Better Business Bureau. If there policy is to charge on warranty work when they can’t find a problem, just be honest and upfront about it. The issue they couldn’t “find” is still happening. Since the car is off warranty now I will just save myself the aggravation and fix it myself. More
by Patrick J
Employees Worked With
Janine
March 17, 2011
The Festival Ford team is by far one of the most professional in the business. Everyone I dealt with was pleasant, efficient, and very knowledgeable. Darren Easy takes great pride in his dealership professional in the business. Everyone I dealt with was pleasant, efficient, and very knowledgeable. Darren Easy takes great pride in his dealership and it shows. Both Sales and Service departments are second to none... More
by steve0HD
Employees Worked With
Darren Easy
March 17, 2011
I was introduced to Darren Easy through a mutual friend when I was looking to upgrade my pickup truck. I found Festival Ford to be more than competitive in pricing. Since purchasing my truck the dealership when I was looking to upgrade my pickup truck. I found Festival Ford to be more than competitive in pricing. Since purchasing my truck the dealership has been great with service and maintenance. More
by Wilky
Employees Worked With
Darren Easy
March 16, 2011
This was the simplest truck purchase I have ever made. I have switched our fleet to Festival Ford now for that very reason. I have been recommending them to other business owners and friends if they are loo have switched our fleet to Festival Ford now for that very reason. I have been recommending them to other business owners and friends if they are looking for a new truck...I know they will be happy dealing there. More
by lager99
Employees Worked With
Darren Easy
March 16, 2011
I have dealt with Festival numerous times over the past 10+ years and have always received excellent sales and service. I live in Edmonton but continue to use Festival because of the quick, courteous, and 10+ years and have always received excellent sales and service. I live in Edmonton but continue to use Festival because of the quick, courteous, and flexible service that I receive. I only wish that theywould open another dealership in Edmonton so that it would be a shorter drive to receive thus incredible service. I refer everyone I talk to about vehicle needs to Festival without any reservation and shall continue to do so. Many of these people have gone on to buy from Festival and have been happy that they did. They should be the model for all of Ford's dealership's! More
by Kenjn123
Employees Worked With
Joel, Darren, Jacquie
March 16, 2011
I have been using Festival Ford for all my vehicle needs for over 10 years now and they continue to surpass all my expectations. Their friendly, professional and personalized service and expertise are the for over 10 years now and they continue to surpass all my expectations. Their friendly, professional and personalized service and expertise are the reason I travel from Calgary in order to have my vehicle needs attended to and will continue to do so. I have and will continue to recommend Festival Ford to family and friends. More
by Fu
Employees Worked With
Darren Easy, Joel Schwartz and Garry Kuhn
March 14, 2011
I have recently purchased my fifth vechile from Festival Ford. The quality of service and attention to detail are what keep me coming back. For the past number of years I have lived in Calgary, yet I cont Ford. The quality of service and attention to detail are what keep me coming back. For the past number of years I have lived in Calgary, yet I continue to return to Festival Ford for all my automotive needs. They continue to exceed my expectations and I would recommend them to anyone looking for a new or used vehicle. More
by mdkreugs
Employees Worked With
Darren Easy
March 14, 2011
Garry and Darren made my buying experience very easy in the past. My lease is just coming to an end and so far the process to get me into a new Ford truck has been perfect. The dealership is very accessibl the past. My lease is just coming to an end and so far the process to get me into a new Ford truck has been perfect. The dealership is very accessible for my business and the service staff has been excelent to work with as well. I definately plan to continue being a ford owner and look forward to the future relationship. Thanks again Festival. More
by cam18tom
Employees Worked With
Garry Kuhn, Darren Easy
March 13, 2011
I had some aftermarket products I was looking for and the staff at Festival went above and beyond to locate, help me get a great price and were phenomenal on accommodating my timing. I will definitely trave staff at Festival went above and beyond to locate, help me get a great price and were phenomenal on accommodating my timing. I will definitely travel the distance to have them take care of automobile needs. More
by dr.bugg
Employees Worked With
Darren Easy, Joel Schwartz
March 13, 2011
I have had numerous dealings with Festival Ford and would highly recommend them to anyone looking to buy a vehicle. They have always taken the time to ensure that all of the little things that matter are de highly recommend them to anyone looking to buy a vehicle. They have always taken the time to ensure that all of the little things that matter are dealt with. In dealing with Mr. Easy and his team, you get the distinct impression that their ultimate goal as an organization, is customer satisfaction and relationship based transactions. More
by Jabber
Employees Worked With
Darren Easy, Joel Schwartz
