Cam Clark Ford Lincoln

Don't trust the quote I recently took my vehicle to Cam Clark for a service - Gordan Kothlow quoted me for a fuel injection service and rear differential service. I estima I recently took my vehicle to Cam Clark for a service - Gordan Kothlow quoted me for a fuel injection service and rear differential service. I estimated and said to Gordan $350ish - he replied south of $400. if we get above $400 we will call you. I specifically said I don't want to walk in and have a more expensive bill. When I went back the next day to pick up my vehicle the bill was $685. we had a few words and he went into the back to work on the price. He came back and looks at me like he is doing me a favour by knocking $100 off. Are we at a local flee market here!! I left feeling ripped off - like they make their Christmas bonus off the extra bull^%$#. Sorry not a happy customer- Go somewhere where you can trust the guy you are dealing with. Its not about the money. if $685 is what it will cost then tell me - let me make the decision. Don't quote me one thing and charge me another. Brutal!! More

oil change plus For an older customer like me, with an older car, and a bedridden husband to care for, it is very helpful to be taken home while the work was done an For an older customer like me, with an older car, and a bedridden husband to care for, it is very helpful to be taken home while the work was done and picked up again when it was finished. I appreciate knowing that the fkuds and battery and brakes have been checked, I especially appreciate that no expensive work needs have been "discovered" Altogether very satisfied. More

I was so satisfied with their service. Actually, I have brought my car to maintenance service regularly. I always feel fulfilled with them. All people at admission had a very warm welcoming Actually, I have brought my car to maintenance service regularly. I always feel fulfilled with them. All people at admission had a very warm welcoming, listen to my concerns and help to solve my concerns especially Steve Read and Colette Wolter. I think your service team behind the scene are so expert. Your car wash wasn't perfect, hopefully, you will improve it Thank you for your excellent service. More

Very satisfied with Service Department Got my first service with Ford done this week by Steve Read. Very knowledgeable, friendly and professional. He responded to all my questions and propo Got my first service with Ford done this week by Steve Read. Very knowledgeable, friendly and professional. He responded to all my questions and proposed some really useful suggestions. I've booked my service online with Keith. He was also very knowledgeable, friendly, and had no problem with providing me with quotes. I would recommend Cam Clark to everyone! More

Consistent excellent service! As one arrives at this dealership you are greeted at the entrance and walked to the service department and immediately offered a beverage. Wait time As one arrives at this dealership you are greeted at the entrance and walked to the service department and immediately offered a beverage. Wait time to have your car taken in for service is minimal, all being done with efficiency, utmost courtesy and speed. While still at the desk I am always approached to be asked if I am in need of a shuttle ride to wherever I am going. My car has always been ready dead on time ... even when I've asked for it to be earlier than originally planned. The shuttle will pick up and take you back to the dealership. My car is always spotless and a thank you card with small token gift left in the console. An absolutely fantastic experience from start to end. Highly recommended! More

FRiendly, efficient, and helpful Steve was friendly, made sure every thing was in order. Offered me a shuttle. They were prompt with the call to let me know it was ready. Truck was cl Steve was friendly, made sure every thing was in order. Offered me a shuttle. They were prompt with the call to let me know it was ready. Truck was cleaned and ready when I picked it up. All services were done as promised. More

Personal, professional and friendly This was my first service experience with a new car and I was completely satisfied by everyone I dealt with who went out their way to make sure of my This was my first service experience with a new car and I was completely satisfied by everyone I dealt with who went out their way to make sure of my needs. More

Change tires Lovely people in service dept. they organized getting new rims an installing them on my winter tires that were in their storage. They gave me a discou Lovely people in service dept. they organized getting new rims an installing them on my winter tires that were in their storage. They gave me a discount for,having to wait my previous tire change appt which I so appreciate. I still think two hours is too long to change tires. Staff were all exceptionally pleasant. More

Excellent experience Caroline went above and beyond to make our purchase of our new Escape excellent! Would recommend her to others! We are very happy with our new escape! Caroline went above and beyond to make our purchase of our new Escape excellent! Would recommend her to others! We are very happy with our new escape! More

The works maintenance I brought my car for a 1:00pm appointment. I was asked when I would like to pick it and the service advisor suggested 4pm. I thought that was rather I brought my car for a 1:00pm appointment. I was asked when I would like to pick it and the service advisor suggested 4pm. I thought that was rather long, but I had other things to do. When I returned slightly before 3pm, I began to wait. Just before 4pm I viewed my car still being worked on. I asked Keith I when it would be available. He said they were washing it, etc. I had also asked, twice, if they could change my wipers as I had a new set in the car. This was overlooked and I had to wait the extra time for this to be done in the regular parking lot. I did not leave the dealership until 4:45pm. Also, when I arrived home and viewed my bill, the vehicle report was blank, then I realized it was not even mine, but had someone else's name on it. Therefore that means I did not sign the report. I would like my completed report emailed to me as soon as possible. I will discard the one given to me, under the name of Nasser Monavari(Ford Escape). Furthermore, no one has contacted me today(Nov. 2nd) about this mistake which I find rather disturbing. Please have someone contact me in regards to emailing or better yet, mailing me my completed report card. More