Cam Clark Ford Lincoln
North Vancouver, BC
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515 Reviews of Cam Clark Ford Lincoln
Cam Clark has provided prompt, friendly and excellent service to me whether it is regular maintenance, mechanical or bodywork repairs. This is a summary of my experience over the last 10 years. service to me whether it is regular maintenance, mechanical or bodywork repairs. This is a summary of my experience over the last 10 years. More
6 month service. Exceptional customer service from Steve. No issues at all. Stacy had a loaner car available as arranged, however did not come to meet us even though we were told she was coming. No issues at all. Stacy had a loaner car available as arranged, however did not come to meet us even though we were told she was coming. More
Tuesday 3rd. Brought my explorer in for service.It was Tuesday 3rd. Brought my explorer in for service. It was done and paid. I have no issues here. Appointment booked for the next day for the recall work Tuesday 3rd. Brought my explorer in for service. It was done and paid. I have no issues here. Appointment booked for the next day for the recall work. Washing of my vehicle I was told would be done after the recall work was fixed The work was done and I was called at 10:45 letting me know it was done. My ride from Ford (thx) picked me up at 11:30 and I arrived at Ford at 11:45. So that an hour since I was called telling me my car was done. Then I was told that they were washing it now and it would be ready shortly. After 30 minutes waiting I just asked to have my explorer. Tired of waiting. It still wasn’t washed. Was given a wash coupon for Esso. Disappointed in the handling of the simple task of washing the car. And valuing my time. Didn’t feel like and was not good customer service. I’m not calling out any names. The ball was dropped buy more than 1 person. If you say you are going to provide a service then you need to follow through on it. Wasted my time and that’s inexcusable M Williams More
The service was so good I wrote the following email to Kevin Bland: I wanted to thank you for your excellent service yesterday when I brought my Mustang in for maintenance. I appreciated your cheerful ma Kevin Bland: I wanted to thank you for your excellent service yesterday when I brought my Mustang in for maintenance. I appreciated your cheerful manner in registering my vehicle and your calling to let me know it was ready. On time, just as you estimated. The shuttle service is a bonus, as was the car wash! Thank you, Kevin. More
The service is great at Cam Clark Ford. I purchased my car there and the service was 5 star. I always take my car to the service department and find the front desk people very professional. The service is car there and the service was 5 star. I always take my car to the service department and find the front desk people very professional. The service is always done correctly and I am told the price ahead of time. The work is done in a timely manner and if I have to leave they provide a shuttle. The shuttle driver is also very professional. I will always take my car to Cam Clark Ford and Lincoln. More
Have always had good service. Any required repairs were clearly explained and executed with no indication that the task at hand was too difficult to handle. clearly explained and executed with no indication that the task at hand was too difficult to handle. More
Mildly disappointed in service. Just seems like they are always so busy and never seem to ensure that service work is done properly the first time. always so busy and never seem to ensure that service work is done properly the first time. More