On Thursday afternoon a loud intermittent squeal developed in the right front wheel of our Ford Pick-up. On vacation from Ontario, towing a trailer, you can imagine the anxiety. Arriving at the Service Desk, Jack was soon out to assess the noise, the truck was hustled in for wheel removal, Charles shuttled my wife, daughter, and infant grandson back to their home near Canmore. Not much later Travis came and showed me the rock found between shield and rotor. Ashley managed all the paper work. In less than an hour I was on my way too. The courtesy shown to me and my family was exceptional. The immediate efficiency that my issue was dealt was absolutely impressive. The care and expertise of all will not be forgotten. This incident will be part of our good news vacation story for many years. Thank you Cam Clark Ford!