Never will I use this dealership and buy another FORD ever again.
It’s not normal for a customer to do all the work and babysitting the dealer and FORD Credit Canada in order to get proper paperwork done.
We are paying for a service and getting nothing done.
Probably a great dealer when you are giving them money. Once you’ve paid them, not so much.
I will never, ever recommend them. Ever...
Frustrating, considering you can buy a 2 million dollar home with your phone, yet, paperwork is being done old school fax and no one is checking whether or not it’s being received. Not once, not twice but 3 times. Considering the sensitive timeline for this. Absolutely ridiculous!
And no one to talk to that can actually affect change on this matter. I will make sure everyone I know hear the unbelievably ridiculous service we’ve gotten. Nice people, poor professionals.